once in a while backup job problems

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Messaggi: 3
Commenti: 0

Hi everybody.

I have a Windows Server with 3 partitions and Acronis 11 installed.
I have a backup Job for every partion. So every night there are 3 full backup Jobs running.
So far it works, but every 2 or 3 weeks i have the problem that a Job shows me a Dialog window
as you can see in the attachement.
When i click "wiederholen" the Job Fails with following errors:

Typ: Warnung
Datum und Zeit: 25.02.2014 15:19:37
Backup-Plan: [Keine]
Task: [Keine]
Code: 262.161(0x40011)
Modul: 4
Besitzer: Administrator
Nachricht:
Die spezifizierte Datei existiert nicht.
Zusätzliche Info:
--------------------
Fehlercode: 17
Module: 4
LineInfo: 7ceb2cdc9fb121d3
Felder: function : WriteFileNoCache, $module : disk_bundle_vs
Nachricht: Die spezifizierte Datei existiert nicht.
--------------------
Fehlercode: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Felder: code : 2147942402, $module : disk_bundle_vs
Nachricht: Das System kann die angegebene Datei nicht finden

Typ: Fehler
Datum und Zeit: 25.02.2014 15:25:16
Backup-Plan: Backup Tools-D
Task: Voll-Backup
Code: 20.250.685(0x135003D)
Modul: 309
Besitzer:
Nachricht:
Befehl 'Backup' ist fehlgeschlagen.
Zusätzliche Info:
--------------------
Fehlercode: 61
Module: 309
LineInfo: 4a8728dc8a1c94f4
Felder: $module : service_process_vs
Nachricht: Befehl 'Backup' ist fehlgeschlagen.
--------------------
Fehlercode: 46
Module: 64
LineInfo: a1d3981537c6871d
Felder: $module : disk_bundle_vs
Nachricht: Öffnen des Backup-Speicherorts fehlgeschlagen.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode

Ereignis-Code: 0x0135003D+0x0040002E

if i stop the Jobs know and do nothing, in the normal way everything starts at backup time normally and it runs for some weeks, but then same Problems coming again.
The Destination target is a regular usb harddrive which is changed every day. So 5 discs in total.
I have absolutly no more idea what to do and our customer is getting pretty mad.
Latest Acronis Version is installed.

Please help.

Thanks.

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dialogwindow.png 274.45 KB
Mar, 02/25/2014 - 15:09
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Messaggi: 124
Commenti: 2669

Hello Mertes Computerservice,

sorry for the delayed answer!

If you want to rotate target USB drives within one backup plan, it is recommended to use Simplified naming of backup files or to create a separate for each target drive.

Otherwise metadata gets easily corrupted or program looks for backups, which are not present on the attached disk.

Thank you.

Ven, 04/04/2014 - 11:00
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