Password and Encrypted jobs

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi,

We use 3 x 2TB USB disks for our backup. The drive always gets assigned drive G: and on eack of the disks there is a folder called G:\Acronis.

A Personal Vault has been set to point to this drive\folder.

I've created a backup plan which does a full backup one day and Incrementals for the next 6. After a week of backups the disk is changed so that each is used every third week.

The Backup job is password protected and encrypted, all was OK for the first 3 weeks but now when the job starts it errors out shortly afterwards. The only way to get it to run successfully is to edit it re-specify where to backup to, whereupon you are prompted for the password, after saving and job the Backup will run OK. The 6 subsequent incrementals run fine.

I obviously do not want to have to edit the job each week. Does anyone have any idea what can be done to ensure it runs without editting?

Thanks for any suggestions.

Mar, 11/02/2010 - 23:02
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Commenti: 4769

Hello Mark,

Thank you your messages. I will certainly assist you.

Without additional information and exact error message it is difficult to say why this issue occurs, but I have some ideas which I would like to share with you.

Most likely the errors you are getting are having to do with cleanup tasks or a corrupted .meta folder which do not reflect all the changes since you are swapping the drives. I can recommend to use the simplified archiving naming option which became available in the latest build, 12497.

If you would like to investigate this issue, please submit a support request with this report and I am certain that we will get to the bottom of this.

Please let me know if you have additional questions.

Thank you.

Lun, 11/08/2010 - 14:45
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