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Problem backing up to Acronis Online using B&R 11 Build 11.0.17318

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Hi,

I am trying to backup to acronis online services from a Windows SBS 2008 x64 but as soon as the backup completes, I get these logs.

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Log Entry Details
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Type: Error
Date and time: 2011-12-29 07:53:15
Backup plan: [None]
Task: [None]
Code: 66 038(0x101F6)
Module: 1
Owner: terminal
Message:
Operation with partition '0-0' was terminated.
Details:
Write error.

Error code: 0x70004
$module = "C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll"
Tag: 0x9D2DE1F088CBC4D8
Request result error.

Error code: 0x980005
Tag: 0xFBCF2EEB5A0350AB
Additional info:
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39287
Fields: $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll
Message: Operation with partition '0-0' was terminated.
Details:
Write error.

Error code: 0x70004
$module = "C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll"
Tag: 0x9D2DE1F088CBC4D8
Request result error.

Error code: 0x980005
Tag: 0xFBCF2EEB5A0350AB
--------------------
Error code: 4
Module: 7
LineInfo: 9d2de1f088cbc4d8
Fields:
Message: Write error.
--------------------
Error code: 5
Module: 152
LineInfo: fbcf2eeb5a0350ab
Fields:
Message: Request result error.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x000101F6+0x00070004+0x00980005

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and this one after:

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Log Entry Details
--------------------
Type: Error
Date and time: 2011-12-28 22:16:15
Backup plan: [None]
Task: [None]
Code: 20 250 627(0x1350003)
Module: 309
Owner: terminal
Message:
Command 'Backing up' has failed.
Additional info:
--------------------
Error code: 3
Module: 309
LineInfo: 4a8728dc8a1c94f8
Fields:
Message: Command 'Backing up' has failed.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields:
Message: Backup has failed.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x01350003+0x01490003

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Can someone help with this as it's getting very frustrating.

Thanks

0 Users found this helpful

It probably would be better to contact conventianal support (that is included with OB subscription) an/or post in OB forum section http://forum.acronis.com/forums/other-home-home-office-products-discuss… , because the error points to some problem on the storage side.