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Recover takes so long it is useless

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Is there a way to speed up the time to recover? I have noted that when I go into archive view and click on a backup , the backup contents screen show "loading" for a very long time. For a large server, it can take so long I have not had the time to wait for it. Fortunately I have secondary backups going until I am comfortable with Acronis (on 11, may update to 11.5). Server on which I have tested are Windows 2008 both original and R2. Any secrets to speeding this up? I just clicked on a a backup and it has been in "loading" for 10 minutes now.

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Hello Lee Batson,

Thank you for posting your question in our forum. I am happy to assist you.

The performance to load the data for recovery depends on many things. I saw that you are using Online Backup. 

When you are choosing a recovery task, the requested data are prepared for download from online storage. Depending on your internet connection, the recovery speed is.

If you want to investigate into this issue, I recommend contacting support. Find your support options in our Customer handbook.

Let me know if you need additional help please.

Thank you.