[Resolved] Acronis Backup & Recovery 10 Advanced Workstation Upgrade
The above product has stopped working for some reason. Possible due to the installation of a competitors product which has not been removed.
I have removed the above product and reinstalled it several times now and it just does not want to start.
Other info is that it is on a stand alone PC (this came about for some reason or other can't remember why but it has worked for several years)
Here is the error:-
"Error
Cannot connect to 'B7H64R1'.
Details
Code: 11,337,731(0xAD0003)
LineInfo: 0x90FB8A255B1DF657;
Message: Error: Failed to establish local connection to Acronis Managed Machine Service. Make sure that the service is installed and its status is Started.
Code: 196,610(0x30002)
LineInfo: 0x37819FD1E1F7A616;
Message:
Code: 65,520(0xFFF0)
LineInfo: 0xBD28FDBD64EDB8BC;
Message: The system cannot find the file specified"
Anyone any ideas as to why and how to fix it.
I have searched the Acronis website to reinstate my support contract but have lost the will to live.
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Issue resolved here.

- Accedi per poter commentare

Hello Robert,
Thank you for posting.
You are absolutely right, this error was caused by a missing Acronis Agent.
For the convenience of our Acronis Customers, we have a Knowledge Base article that helps to resolve the issue.
I also forwarded your request to our Regional Manager and in case you have additional questions about extending your maintenance, please send me a private message.
Thank you.
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