Salta al contenuto principale

Roll Back

Thread needs solution

I'm having problems. While installing Acronis (agent) always fail.
Can anyone help solve my problem??

Allegato Dimensione
error.JPG 54.76 KB
error2.JPG 60.94 KB
0 Users found this helpful

Hello Harry,

Welcome to our forum and thank you for posting. I will definitely solve this for you.

Please collect this log so that I can tell you exactly what is wrong. Alternatively, when the installation fails you can click on the View Log button as shown in your error2 screenshot, a text file will open which you can save and send to me. Please include this report as well. You can send them to me via a private message.

In case you need immediate assistance, you can always submit a support request with the same logs and our support engineers will resolve this problem.

Please let me know if you have additional questions.

Thank you.

I have sent the log file to you. I hope these logs can help solve my problem.

Thank you.