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Serious Issue: Error Occured While Reading The File

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Hi,

We are using Acronis 10 on Windows Server 2008.

I have a serious issue that we have just discovered with an error displayed while trying to access and incremental backup.

The Incremental backup job backs up C, D and E drivers of the server. When I try and browse the backup I can access the C and E drives and see and restore folders. But when I try and access the D drive I get the following error:

Error Occured While Reading The File

Is there someway of rectifying this issue with a backup repair tool of some sorts? The strange thing is that we have set an email to be sent to us daily on completion of the backup task and it always returns with all OK and backup succeeded.

Can someone please get back to me as soon as possible?

Thanks

Duke

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Hello DukeOfAwesome,

thank you for your posting!

First of all please validate the backup to make sure that it is not corrupted. It also makes sense to use the latest version of Acronis Backup 11.5 (you can download a trial version on our website) for recovery, because it contains multiple enhancements in comparison to version 10.

Thank you.