Slow Downloads? Updates are so big?

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It seems strange that a full update requires 806MBs, but is capped at about 1Mbps (134KB/sec for me) download. That is about 100 minutes for a download.

I could use the web installer, but it still seems strange. A new user wouldn't know all the right components to download and it would still take a while. Nothing is more fun than running through the the re-download gauntlet.

No, it is not my internet speed, I have easily cleared 30Mbps downloads from different webservers, as we have a 1000Mbps link.

Yes, I realize acronis might not have as much bandwidth with their colocation facility, but you would think it would be a nicety to either try to make the files smaller or increase the bandwidth to faciliate, especially if patching to the latest version is the de-facto prescribed solution.

No, I don't buy the "it is because everyone is downloading the latest version." I don't recall it being much faster when there were no new releases and I was trying out 11345.

It seems particularly frustrating to have to wait nearly an hour and a half and HOPE the new update will fix an immediate issue.

Mer, 04/14/2010 - 15:34
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Hello Carroll Kong,

Thank you very much for your feedback.

I am very sorry for the inconvenience, this is caused by a lot of users downloading the latest build of our software.

I have checked with our Web team and this issue will be resolved very soon.

Please let me know if you have additional questions.

Thank you.

Gio, 04/15/2010 - 09:34
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For the french servers (I don't know if they are global), download speed is limited to 128 Kb/s ... so downloading the update takes up to 1,5 hour.

Gio, 04/15/2010 - 10:08
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another option that would be awesome is if you could point the webinstaller to a proxy. and have it localy cache the download files. would be a timesaver for large installations. (or point the webinstaller to a share where it could find the files) instead of downloading them again and again.

I do know that you can download the installer files and carry them with you, but then you loose the possibility to use the webinstaller to upgrade your installations.

Ronny

Lun, 04/26/2010 - 10:02