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Storage Node support for Sony LIB-81 and AIT-100

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Hi all,

I'm in contact with Acronis support - but whilst waiting for that I was wondering if anyone here has managed to get the Storage Node to detect the Sony LIB-81 (medium changer) with Sony AIT-100 (tape drive)?

I've not been able to, and I have Sony drivers (used to be Symantec Backup Exec drivers) and have tried the latest ABR10 build.

Thanks,

Chris Tout.

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Hello Chris,

Thank you for using [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

Could you please let us know the current state of the issue?

Thank you.

Hello Oleg,

I've been in communication with Brent Stephens (Acronis Boston), and more recently Chetan Suri.

I’ve managed to get a bit further. However, as you can see from the attached image, I’m still having difficulties using it in the Centralized Vault.
I had to reset RSM and delete the folder it contains its database in, and then I could re-index the tapes and finally see the Sony device in Acronis.  Unfortunately I still cannot use the tape library.
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After updating to a newer build of Acronis (the US version is a higher build number when compared to the UK version) it appears that I can use the tape drive library.
I've needed to manually remove all the older UK version of the agent and storage node, restart and then redeploy.

Would it be possible to keep version upgrades concurrent throughout the globe?

Hello Chris,

Thank you for using [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

We have released the same build # 11133 on the UK web site. This build is available after logging in to your account for the UK serial numbers.

I will create a request to the appropriate department,  I agree that the releases of the English language versions should be synchronized.

Thank you.