Unable to open/mount True Image Home .TIB files in Advanced Workstation Backup and Recovery 11

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Hi all,

We have made a significant number of backups using Acronis True Image Home 2010 and True Image Home 2011 and have now switched to Backup and Recovery 11 Advanced Workstation for use on our new dedicated workstation machine, but are unable to open or mount the old .TIB files created by ATIH2010 and ATIH2011.

How can we mount/open these files with B&R11AW? ATIH2011 can open and mound B&R10, B&R11 .TIBs so what gives?

Also having an issue restoring from backups taken of drives temporarily attached to our workstation machine to new drives attached to the same machine. This issue appears to occur when both the old and new drives are attached and also when the new drives are attached only (along with the OS/Workstation drive from which B&R is being run).

Am I missing something or am I using the wrong version of this software for the task at hand?

Mer, 09/12/2012 - 09:13
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ABR11.5 cannot open or mount TIH 2010/11/12/13 tib files, which is annoying especially as you say 2011 can open ABR tib files.

The only way around this problem (and it isn't somehting I've tried) is to convert the TIH tib files to VHD using TIH and then use ABR11.5 to convert them back to ABR11.5 tib files.

As for the second problem, if I understand correctly your temporary attached disks have a restored disk image on them. If the disk image contains the system and booting files then having the two drives attached at the same time is very likely to cuase problems as the PC will have difficulty deciding which drive to start the boot process on and once decided, Windows will have a problem if the temporary drive is trying to boot. Removing the active flag temporarily from the temp drive will solve the booting problem.

Are you restoring via Windows or from the recovery CD? Try using the recovery CD to restore a system drive with the OS on it.

What exactly is or isn't happening when you try to restore?

Mer, 09/12/2012 - 10:06
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Hi Colin,

Thanks for that. Converting the TIBs is going to take a very long time, but if it must be done so be it.

Typically our backups of existing (failing) disks are done in Windows, to a secondary partition on the Windows physical drive. The failing/existing disks are attached, an image is created of them, and saved to our temporary storage partition, then this image is restored back to a new drive.

Currently we can get as far as making an image, but attempting to restore to a new disk fails - we cannot even select the new disk to restore to in ABR11.5, although it can be seen. We have tried with a brand new (uninitialised) and a brand new (initialised) disk to no avail. The only options ABR11.5 is giving us are to restore the image of the current Workstation OS drive (obviously not what we want to do) or restore it back to the old (failing) disk.

We do not get as far as booting the machine being repaired up, as the image cannot be restored to a new drive to do this.

Using the recovery CD we do not even have the choice of cloning?! TIH2011 recovery CD does have this function, however. Typically we prefer to keep a backup of the faulty drive in question for up to a month (with the client's permission) in case we need to restore it again.

Process used for creating images in ABR11.5 is New Backup > Select faulty disk > select destination folder to store .TIB (our temporary storage partition located on the internal drive of the workstation machine, which also has a Windows partition and ABR software) > Restore backup to new drive.

Gio, 09/13/2012 - 23:27