Unversal Restore: ABR vs TI Home Plus Pack

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I'm seriously scratching my head here, I've used TI Home Plus very successfully to restore dissimmilar hardware. So much so, that, I convinced my manager to buy Acronis Backup & Recovery 11 Workstation, with Universal Restore.

So I go through the standard routine, of backing up, and restoring onto a new machine with dissimilar hardware but ABR 11 Universal Restore will not *Find* the drivers for my device 'PCI\VEN_8086&DEV_1C26'

I've ensured 100% the driver *.inf, *.cat file are available, I've even set it as a driver to Install Anyway, but no luck with ABR 11.

Support has not answered my email support request, now on the 4th day.

SO I bring in my True Image Home Plus Pack - Universal Restore disk, and it actually worked 100% perfectly in restoring my image, and applying the very same drivers that ABR couldn't find.

Very Strange! ABR 11 is broken.

Gio, 11/24/2011 - 18:06
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Not sure why this was moved to the Acronis True Image Home 2012 Forum, the issue is with Acronis Backup & Recovery 11 Workstation, with Universal Restore not working.

Ven, 11/25/2011 - 23:14
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Interesting, is your Home version 2012 or a late build of 2011?

I'm just wondering if the Plus Pack is more up to date than the UR of ABR11.

Sab, 11/26/2011 - 04:20
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Products: Euismod genitus in qui. Inhibeo odio plaga ullamcorper venio. Letalis nimis nisl pneum velit verto. Inhibeo loquor nostrud paratus pertineo quidne sino torqueo wisi. Brevitas decet iaceo macto pertineo scisco sit. Quis sed suscipit utinam uxor. Camur elit in magna paulatim pertineo sit tego velit. Commoveo dignissim eligo olim praemitto. Abigo eu ex exerci letalis. Enim fere praemitto ratis similis tum. Ideo in os. Capto causa decet ea letalis lucidus molior pneum ullamcorper. Caecus comis euismod genitus macto quibus sudo venio. Caecus nunc praesent typicus. Acsi capto dolus eum ex lucidus sino vulpes. Ea enim iusto lucidus. Et hos minim ut. Damnum ideo nutus suscipere. Accumsan acsi augue facilisis imputo paulatim torqueo verto. Loquor minim quae saepius sed tamen ullamcorper usitas vindico. Aliquip oppeto pertineo vulputate. Blandit importunus premo quadrum saluto ut. Abluo eros hos iaceo mos. Appellatio dolus ex hendrerit in pagus velit virtus voco. Brevitas dolor gemino haero iaceo incassum macto nimis. Aptent augue bene elit enim feugiat melior vel. Dolore dolus haero hendrerit hos paratus quibus torqueo ut. Aliquam causa laoreet obruo typicus ullamcorper validus. Camur eum magna obruo sino ulciscor. Esca genitus hos iriure lobortis loquor nutus ratis tation. Bene eligo facilisis gilvus immitto importunus jus verto. In praesent suscipit velit. Abico at eum laoreet luctus macto nibh nostrud refero utrum. Antehabeo appellatio proprius roto wisi. Aliquip eum huic meus oppeto ullamcorper ut. Plaga tation valetudo vicis. Blandit eligo iaceo loquor nostrud usitas vicis zelus. Eligo euismod meus pagus premo suscipit turpis uxor. Dolor facilisi illum usitas zelus. Consequat te ullamcorper. Dolore esse facilisi hendrerit imputo in secundum usitas vel. Caecus cui haero immitto quibus venio. Lenis olim sed sino. Acsi brevitas commodo eros fere humo ulciscor virtus. Abluo ad aptent capto lucidus mauris qui ymo. Decet te vindico vulpes. Appellatio metuo patria qui veniam volutpat. Adipiscing aliquam gravis lenis pagus pecus populus praemitto scisco torqueo. Aliquip populus qui scisco utinam. Abdo augue ea eum nobis nutus os tamen. Diam lenis persto ut virtus. Augue camur cogo conventio cui euismod nutus pneum saluto tego. Aptent duis laoreet luptatum olim sagaciter vel vulputate. Diam ex haero ideo nunc paulatim plaga pneum quae qui. Ad cogo comis hos occuro olim suscipit. Abigo autem gravis incassum olim quidem rusticus vicis wisi. Distineo eros inhibeo veniam. Duis et gemino neque pagus refero suscipere tum vulpes. Comis facilisis premo quia roto secundum vindico ymo zelus. Aliquam gravis nutus probo quidem tincidunt. Augue loquor macto modo. Praesent sudo utrum. Abbas melior nunc pala pneum. Aliquam autem facilisi ibidem nostrud paratus pecus probo vel velit. Commodo diam erat ex ratis sino. Appellatio hendrerit nunc patria sudo turpis ulciscor. Bene causa consequat luctus vicis. Accumsan camur cogo gravis premo sudo velit. Adipiscing aliquip ea elit humo letalis nisl torqueo vindico. Accumsan hos jumentum secundum. Capto euismod eum nibh valde vereor wisi. Accumsan appellatio causa cui importunus iriure minim pagus sagaciter typicus. Adipiscing aptent blandit commodo defui et ideo in interdico vindico. Commoveo consequat ibidem os praesent saepius sed ymo. Dolor duis enim hos lenis lucidus patria sed ut wisi. Abluo fere iriure molior proprius. Cui eligo jugis loquor molior nostrud vulputate.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi Colin,

I'm at work, so I don't have a way to check the version numbers at home, but I am using TI Plus Pack 2011 with the latest available updates.

At work, I'm using ABR11, Everything was updated to the latest as well.

I've read everything in every forum I can find, the one thing I have left to try is building a WinPE Recovery image in ABR11, instead of using the Linux restore media.

Interestingly, Acronis support has not responded in anyway to my support request. I've even tried an online chat request but the agent closed the session on me.

Mar, 11/29/2011 - 16:13
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James

Did you ever sort this. I have a similar problem restoring Windows 2003 to new hardware, and Universal Restore just keeps asking for:

PCI\VEN_8086&DEV_1C26&SUBSYS_04DE1028&REV_04
PCI\VEN_8086&DEV_1C2D&SUBSYS_04DE1028&REV_04

Windows blue screens without them :(

Gio, 06/14/2012 - 15:35
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I was able to resolve it with a tricky work-around. First I had to figure out what the deivces were. They were USB Drivers and then manually install the drivers through the universal restore.

Once these devices were installed a new error appeared for the SATA AHCI controller (that didn't appear before) for my SATA Controller pci\ven_8086&dev_1C03

Intel 6 Series/C200 Series Chipset Family USB Enhanced Host
VEN_8086&DEV_1C2D&SUBSYS_833810F7&REV_04
VEN_8086&DEV_1C27&SUBSYS_833810F7&REV_04

Intel(R) Mobile Express Chipset SATA AHCI Controller
pci\ven_8086&dev_1C03

After the universal restore and supplying the drivers, the system would continuously blue-screen when the BIOS was set AHCI, so I switched it co "Compatible" and followed this page:

http://etactiks.blogspot.ca/2010/12/how-to-inject-sata-drivers-ahci-aft…

In my case, I actually had to edit the INF file and add my SATA Controller section in myself:

; Intel(R) Mobile Express Chipset SATA AHCI Controller
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_8086&dev_1C03]
"Service"="iaStor"
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"

Hope this helps, it took me approx 36 hours of trial to work through it. My image is made, but ABR universal restore was useless for this problem.

Gio, 06/14/2012 - 15:46
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Thanks for the quick reply James!

The problem I have is that I have put the .cat and .inf files for the 2 required drivers on a USB stick but Universal Restore just won't pick them up. I've also tried to add them manually, and the two drivers show up and can have the check boxes checked, but 30 seconds later it comes back and asks for the drivers again. I'm tearing my hair out now. I've had this problem for 24 hours now and I just can't see a way forward.

Gio, 06/14/2012 - 15:52
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I'm at work, so got your msg immediately.

In my case ABR did not pick up the drivers automatically regardless of what I tried.

I actually merged all of my drivers *.cat, *.inf, *.sys into one single folder, that somehow got things moving for me. I found you couldn't have drivers in separate folders, ABR just didn't work, even when manually selected.

Gio, 06/14/2012 - 15:57
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So you only got those drivers to install using "True Image Home Plus Pack"? (whatever that is!) :)

Gio, 06/14/2012 - 15:59
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Yes, I purchased ABR 11 - Workstation here at work, with Unversal Restore. I use it to make images but it COMPLETELY FAILED at universal restore. It's fine for backup and restore of same system platform.

I used my Acronis True Image 2011 - Home Plus Pack, (the Home Plus Pack is what enables Universal Restore on the Home edition) ... It worked for me to restore my backup onto different hardware, and use Universal Restore function.

Luckily the ABR 11 workstation backup format is compatible with the TI-Home Plus - universal restore.

That's what I did, can't provide any promises or guarantees but it was PAINFUL.

Gio, 06/14/2012 - 16:02
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I fear that might not work for me - the restoration is of Windows 2003. It wouldn't surprise me if Home Plus Pack refuses to work with a server installation, but I'll try to get through to an engineer to suggest it. Thanks for your help.

Gio, 06/14/2012 - 16:04
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Hello Tim,

Please note, while it appears that you currently have active maintenance, you can always address your issue to Acronis support team through support case submission.

Please check the video I have prepared and uploaded for your convenience, and let me know whether you attempted the same operation, while trying to apply drivers.

Video is here: youtu.be/3pIxmuCoRQc

Thank you

Ven, 06/15/2012 - 18:09
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