Updated with ABR11S_17440_en-US.exe and 'Cannot connect to Localhost'

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1.) I could not use my software due to a 'Acronis Managed Machine Service is Unavailable' error.

2.) Downloaded and installed ABR11S_17440_en-US.exe

3.) Now I cannot start the software at all. - Cannot connect to 'localhost'

Code: 11,468,819(0xAF0013)
LineInfo: 0x175E82EA6697B94E;

Module: trueimg_remote_full_vs
Message: Acronis Managed Machine Service is not started.

Code: 11,337,731(0xAD0003)
LineInfo: 0x90FB8A255B1DF677;

Module: trueimg_remote_full_vs
Message: Failed to establish the local connection with Acronis Managed Machine Service. Make sure that the service is installed and its status is Started.

Code: 196,610(0x30002)
LineInfo: 0x37819FD1E1F7A62A;

Module: trueimg_remote_full_vs
Module: trueimg_remote_full_vs

Code: 65,520(0xFFF0)
LineInfo: 0xBD28FDBD64EDB8E0;

Module: trueimg_remote_full_vs
Message: The system cannot find the file specified

Tried restarting 'Acronis Managed Machine Service' . it restarts, then stops after a couple seconds.

Searched here and found nothing. Thanks for any help.
-nate

Sab, 01/12/2013 - 12:56
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Messaggi: 31
Commenti: 1272

Hello Nate Clowar,

Thank you for posting your question in our forum. I am happy to assist you.

Your description of the problem fits well with this article from our knowledge base.

If you need additional assistance, please create a system report of the affected machine and contact support. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.

Mar, 01/15/2013 - 08:38
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I followed the steps at https://kb.acronis.com/content/30848

But same error as above. The steps say to delete logcontexts and logevents at acronis managed machine service for win server 2008 at C:\ProgramData\Acronis\BackupAndRecovery\MMS\ found those and deleted, but the steps also say to delete from acronis storage node at C:\ProgramData\Acronis\BackupAndRecovery\ASN\ I don't not have a ASN folder.

Ven, 06/27/2014 - 16:38