Vault Data View shows "There are no items to show in this view"

The default view for Data is Machines/disks/volumes which shows nothing most of the time. Switch the view to Folders/Files and see if that fixes it for you. And sometimes it doesn't, but I don't know why. I would really love to hear from support on some of the display issues.

I am having this problem also, on a new install of ABR11 Adv, b17318 on a Windows 2000 SP4 domain controller. Installation went well, once I navigated around the known installation error code 013795831, and created a user account manually. Note to support: Although I really appreciated the useful KB article link upon hitting this error, it would've been much more helpful if it had been included along with the downloaded binaries & guide docs.

As far as I can tell at this point, everything is working as it should, except when I select 'New - Backup Plan - Items to back up - Disks/Volumes', which then displays an empty right frame where my volume selections should appear. I can select Files and view all local drives (as noted in the preceding post) but this does not create a 'bare metal' recovery image, and is a more time consuming backup process, per the manual.

I've checked all services and everything appears as it should:
(4) Acronis services are started:
Managed Machine Svc
Remote Agent Svc
Removable Storage Management Svc
Scheduler2 Svc).

Related dependancy services also started are:
Remote Procedure Call (RPC)
Protected Storage
Windows Management Instrumentation

I'm probably going to open a case later today, but if anyone has suggestions I'd welcome any leads. Thanks in advance!

Post-submission note: I just realized that this may not be the proper thread to post this problem in, although my issue's symptoms (Backup view) are closely related to the thread's (Vault view).

FYI: I just received a reply in another thread which I'm pleased to say, has resolved this issue.

http://forum.acronis.com/forum/24976#comment-87083