IP Configuration Problem with release 9.2.10535

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Beginner
Messaggi: 2
Commenti: 4

Hi, I´ve been working with all versions before this last release and I was able to insert the ip my isp is giving me. The isp is ovh, and I´m using the virtual machine appliance, the problem is when I use the ip failover data for example:

ip: x.x.x.x
subnet: 255.255.255.255 (this is like I´ve always been using and like ovh says it has to be)
default gateway: y.y.y.y
dns. 8.8.8.8

The problem is that when I save the ip configuration data and try to enter again in the configuration, the default gateway (y.y.y.y) it´s not there and I´m not able to access to the vmprotect via web. It works if I change 255.255.255.255 for 255.255.255.0 but this is an incorrect configuration and my isp cut the connections due to invalid packets or something like that.

I´ve had no troubles since version 8, this is the first release that seems to have this problem.

Please fix this for next releases or give me a solution.

Thanks

Lun, 04/20/2015 - 23:36
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Messaggi: 22
Commenti: 3800

Hi,

With 255.255.255.255 mask the only IP address which is accessible from the machine will be the self IP address of the machine, since this subnet consists of a single address. Therefore any gateway IP which is not equal to the IP of the machine will not be valid one (there will be no route to gateway IP) and this is why you are not allowed to set different IP for gateway (it is reset in GUI). In 8th version there was no check for gateway validity and this was fixed in the 9th version: the unroutable gateway is rejected by the Linux kernel itself and is not allowed to be set. If your provider uses some custom specific routing schemes, can you please send me the details of how the routing is supposed to be set with 255.255.255.255 netmask in a private message, so that I can check.

Thank you.
--
Best regards,
Vasily
Acronis Virtualization Program Manager

Mar, 04/21/2015 - 09:25
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Messaggi: 2
Commenti: 4

This is the guide for configuration:

http://help.ovh.com/BridgeClient

As I said, I think Acronis has implemented this update in the release 9.2.10535 because until now I haven´t have to modify anything.

At the end of the link there is this command I use for other distributions of linux:

Ip : IP.FAIL.OVER (the one ovh assign)
netmask : 255.255.255.255 (it´s always that way)

You will then be added to the Virtual Machine:

route add GATEWAY_VM dev eth0
route add default gw GATEWAY_VM

I think if I´m able to enter to the console some way and I can add this it will work.

Is it possible or another way around?

Thanks

Mar, 04/21/2015 - 12:32
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Messaggi: 22
Commenti: 3800

Hi,

Thank you for the link, it was really helpful. I've managed to set up the 255.255.255.255 netmaks and gateway using the instructions from this guide. Here's what you need to do:

1) Open the appliance console in vSphere client and set up the network settings: IP, netmask, DNS . The gateway field should remain blank.
2) Switch to command prompt: Ctrl+Shift+Alt+Space+F1, then Alt+F2
3) In the command prompt issue the commands:

route add GATEWAY_VM dev eth0
route add default gw GATEWAY_VM

Where GATEWAY_VM is the IP of your gateway (your VM IP address with .254 in the end). These commands are taken from the instructions from OVH site and appear to be working with Acronis Backup for VMware 9.

4) Switch back to GUI by pressing Alt+F1 and confirm that gateway is set in network settings in GUI

The problem was that in 8th version we were able to add the route directly through the Eth interface ('route add [GW_IP] dev eth0') while in 9th version this route is not configured automatically. I've submitted this issue to our developers for fixing in the next version.

Thank you.
--
Best regards,
Vasily
Acronis Virtualization Program Manager

Mar, 04/21/2015 - 13:17
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Messaggi: 2
Commenti: 4

Ok, thank you for your quick support. I will try it tonight.

That was fast! +1 for Acronis support team

Mar, 04/21/2015 - 14:19