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Virtual machine not displayed

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Hi,

I have created a new VM windows 2012 server, but when I run from Browser Acronis backup for VMware I don't see the machine just created. (vcenter.png)

All the other VM are displayed. (acrovm.png)

Can You help me?

Thank You

Gaetano

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vcenter.png 39.29 KB
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Hi Gaetano,

The problem is that likely you've created the machine as a clone from one of the existing machines which means that it got duplicate InstanceUUID property in vSphere. The solution is to change the InstanceUUID property for this VM from vSphere Object Browser as described in https://kb.acronis.com/content/36100 - check the section describing solution for symptoms from item #4 (there are instructions with screen shots under cut).

Thank you.

--

Best regards,

Vasily

Acronis Virtualization Program Manager