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VM Backup Stalls at 7%

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Hi Guys,
I'm testing Acronis Backup for Vmware and i'm using a trial version. the backup seems working when i try backing up a samll VM with 40GB Hard disk, but when i try to backup a VM of size 1.5TB it stall at 7%. i tried twice and it stops exactly at 7%. Can someone help me before i commit myself buying this product please?

regards
reddy

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Hi Reddy,

7% is the stage where the snapshot of a VM is being created. For large VMs this can be a time consuming process. You should check the events in the vSphere client connected to the host/vCenter where the affected VM resides. Can the snapshot (with quiesced=on, memory=off options) be created manually for this VM?

Thank you.
--
Best regards,
Vasily
Acronis Backup for VMware Program Manager