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Licence renewal

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My licence for Acronis Cyber Protect Home Office Advanced expires on the 9th Feb 2023 however my licence renewal is in the 2nd Feb, is this normal? 

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Hello Graham,

welcome to Acronis forums! Just checked your renewal history in our internal system, the last order was made on 2022-02-09. Could you clarify, where you see the 2nd Feb?

Hi Ekaterina

 

Apologies it was the 9th Feb or 09-02-2022, i have enclosed the appropriate documents.

Regards

Graham Archibald

Allegato Dimensione
611843-356309.pdf 153.78 KB
611843-356311.pdf 197.16 KB
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Hi Graham,

thank you for checking! So, looks that the correct date is in all places - 9th Feb, I see the same picture in our internal system.