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SMTP Notification

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Getting below error when sending test mail

Failed to send the test e-mail.
Check the specified e-mail settings.

Port 465 successfully tested via telnet ...

Can not find notification logs for further troubleshooting. Can not even find notificationservice folder under 

C:\ProgramData\Acronis

Pls advise

Thank you

 

Thanks ou

 

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Hello Mike,

thank you for your posting! Please check out the steps in 60823: Acronis Cyber Backup 12.5: Troubleshooting E-mail Notification Failures