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Not possible to log in Acronis management server after installation on Ubuntu desktop

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Hi,

I am testing acronis product. I made installation on Ubuntu Desktop. When I log in localhost:9877 and I put root as username and his password, I receive a message can't log in. I chech the file acronisagent.conf at /etc/security and found that there is a user root without password. What can I do? I am testing this product and my requirements for this is to backup up Linux servers with their files configurations, VM's and Windows data.

Can you help me?

Thanks

Pierre

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Hello Pierre,

welcome to Acronis forums!

Looks like some Acronis Linux services are not correctly installed on your Ubuntu machine. I recommend that you collect Acronis Linux system report from the Ubuntu machine where Management Console is installed and share it with Acronis Support Team.