Problem with backup of only one of seventy clients
Hello,
We have 70 Acronis Cyber Backup 12.5 and we have no issues since October 2020. One of the clients can't be backed up since then. Only this PC has this issue and I am very frustated why only this computer has this problem. It is Windows 7 Pro x86 bit, Domain member. I receive following error :
Windows error: (0x80070079) The semaphore timeout period has expired
I have tried all solutions found in google without success - VSS doctor from Acronis, clean boot, registry fix, authenticaiton(tried with another administrator user), local backup without success.
Does anyone had this issue ? I am trying to fix this since October without success !
Here is the error message:
DATE AND TIME
Jan 06, 2021, 01:56:42 PM
CODE
4
MODULE
309
MESSAGE
Backup failed
Additional info:
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819597
Fields: {"CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB","$module":"mms_vs_16363"}
Message: TOL: Failed to execute the command. Backup plan 'Montly+WeeklyIncremental'
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819597
Fields: {"CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB","$module":"agent_protection_addon_vs_16363"}
Message: TOL: Failed to execute the command. Backup plan 'Montly+WeeklyIncremental'
------------------------
Error code: 41
Module: 307
LineInfo: 0xE6792A5EE190DE31
Fields: {"$module":"agent_protection_addon_vs_16363"}
Message: Failed to execute the command.
------------------------
Error code: 53
Module: 309
LineInfo: 0x2E7E9E174F1FB713
Fields: {"$module":"agent_protection_addon_vs_16363","FailCount":"2"}
Message: 2 activities have not succeeded. One of them is displayed.
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819597
Fields: {"CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4","$module":"service_process_vs_16363"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819597
Fields: {"CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4","$module":"gtob_backup_command_addon_vs_16363"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 3
Module: 329
LineInfo: 0x1CD98AAE889424F9
Fields: {"$module":"disk_bundle_vs_16363"}
Message: Backup has failed.
------------------------
Error code: 1060
Module: 1
LineInfo: 0xB43E776571144DF0
Fields: {"$module":"disk_bundle_vs_16363"}
Message: Failed to commit operations.
------------------------
Error code: 3
Module: 7
LineInfo: 0x8BA4FA0BAC28BFB3
Fields: {"$module":"disk_bundle_vs_16363"}
Message: Read error.
------------------------
Error code: 50305
Module: 16
LineInfo: 0x3FEC04E376B89F0A
Fields: {"$module":"disk_bundle_vs_16363"}
Message: Failed to read the snapshot. To troubleshoot VSS issues, download and run Acronis VSS Doctor available at
------------------------
Error code: 9
Module: 0
LineInfo: 0x02AACB7B2AB852AC
Fields: {"code":"121","$module":"disk_bundle_vs_16363"}
Message: Unknown status.
------------------------
Error code: 65520
Module: 0
LineInfo: 0xBD28FDBD64EDB8F8
Fields: {"code":"2147942521","$module":"disk_bundle_vs_16363"}
Message: The semaphore timeout period has expired
Thank you for your answer,
I have already read this article, but I don't find solution on it.
Both Microsoft articles are not found...
I have tried to backup on local drive, again the same error.
Sorry to know the issue is still there!
Here is a discussion of another forum dealing with a similar issue Cannot create snapshots The semaphore timeout period has expired. which might be helpful. Alternatively, we recommend contacting Microsoft directly to solve issues with VSS.