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SSL Protocol Error

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Hiya, I have just recently created a 5 node HA cluster in Acronis infrastructure and initialised a backup of my servers on VMware using the recommended esxi appliance setup but seem to be getting a SSL protocol error every time I run a backup. I have even tried running a local backup from my local machine to the backup but still I get the SSL protocol error. Has anyone encounter this and how did you remedy it? This is a production node. Any pointers or help would be greatly appreciated. Cheers 

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Dear Zane Ali Mahomed,
Thank You for reaching out and welcome to Acronis public Forums.
We have prioritized your case in our internal system and support engineers will contact you soon.