Backup error and impossible to exclude folders
Hello,
When running backup on a Linux server I get the error below. It seems that the folder /dev/drbd0 raises the issue (we are using drbd replication between 2 servers, backups runs fine on master server but fails on the slave server).
I tried excluding the whole /dev folder in the backup settings, but still the same error. It seems that the setting allowing to exclude folders is ignored and that Cyber Backup still tries to include this foler in the snapshot.
Any idea how to solve this ?
Many thanks in advance !
Code d'erreur: 22
Module: 309
LineInfo: 0x8d165e86fb8195bd
Champs: {"$func":"MakeFailResult","$module":"ervice_process_lxa64_26986","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4","$file":"d:/1695/enterprise/common/tol/command/command.cpp","$line":"495"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Code d'erreur: 22
Module: 309
LineInfo: 0x8d165e86fb8195bd
Champs: {"$func":"MakeFailResult","$module":"tob_backup_command_addon_lxa64_26986","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4","$file":"d:/1695/enterprise/common/tol/command/command.cpp","$line":"495"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Code d'erreur: 252
Module: 161
LineInfo: 0x9fc3ee39511c2bf3
Champs: {"$module":"isk_bundle_lxa64_26986","account":"SBA-AM816505","$line":"632","$func":"AddStreamNameToErrForOnlineBackup","tenantName":"SBA-AM816505","$file":"d:/1695/enterprise/mms/managers/archive/utils/uri_utils.cpp"}
Message: Stream name: '*****.********.ch-1B8BF254-8712-43E4-A427-59E8A18E53B3-8130DFDD-3623-461A-8B1B-EE3330A0D2EEA.tibx'.
------------------------
Code d'erreur: 3
Module: 329
LineInfo: 0x1cd98aae889424f9
Champs: {"$func":"ConvertBatchResult","$module":"isk_bundle_lxa64_26986","$file":"d:/1695/enterprise/managers/gtob/util/impl/convert_batch_result.cpp","$line":"58"}
Message: Backup has failed.
------------------------
Code d'erreur: 1060
Module: 1
LineInfo: 0xb43e776571144df0
Champs: {"$func":"Execute","$module":"isk_bundle_lxa64_26986","$file":"d:/1695/processor/diskadm/da_operation.cpp","$line":"204"}
Message: Failed to commit operations.
------------------------
Code d'erreur: 33
Module: 7
LineInfo: 0x8ba4fa0bac28c294
Champs: {"$func":"BackupPartitions","$module":"isk_bundle_lxa64_26986","$file":"d:/1695/core/resizer/archive3/backup_partition.cpp","$line":"1345"}
Message: Failed to create volume snapshot.
------------------------
Code d'erreur: 7
Module: 89
LineInfo: 0x7ab2eca390dee37c
Champs: {"$func":"CreateSnapapiSnapshot","$module":"isk_bundle_lxa64_26986","device":"/dev/drbd0","$file":"d:/1695/core/linex/unix_snapshot.cpp","$line":"657"}
Message: Failed to create a snapshot.
Hello Maria
Thanks for your answer.
We have kernel 4.15 on this server, so unfortunately that's not related to the case that you are refering to.
I will contact support