vmware appliance based on CentOS has space problems (bad gateway + blank page on dashboard overview)

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laboratorio@crm-informatica.it
Beginner
Messaggi: 2
Commenti: 4

Hello to everybody,

         I just realized that many problems come from the no space left on the OS volume.

I'm speaking about the Acronis Cyber Protect 15.0.4256 (console) 15.0.26172 (server) that is installed as appliance and that it made a VM (vmware) machine based on CentOS. I found a post of Genreb Rodaje in this forum (I'm sorry I'm unable to post any links)  that helped me to solve the problem "bad gateway" opening the server console even if it was speaking about the 12.5 version. The "bad gateway" is one of many problems that I'm getting (in true not me but my customer); it is the last but not the only one.

Analizing the file system with the linux command line "du -sch /* --exclude=home", I found that the folder \var\log\Acronis\AtpAlertsFeedManager taken 15GB of space. I manually deleted many of the lofg files and after I rebooted the vm machine. On this way I solved the "bad gateway" problem and now I can see the Overview page into Dashboard too (it showed a blank page before). It seems that the backups are faster too.

So the question is: "Is there a tip&trick to automatically delete these old log files?"

Thanks

Michele

Gio, 05/20/2021 - 07:59
1 Users found this helpful
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frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Messaggi: 0
Commenti: 2016

Hello Michele,

Welcome to Acronis forums!

I'm speaking about the Acronis Cyber Protect 15.0.4256 (console) 15.0.26172 (server) that is installed as appliance and that it made a VM (vmware) machine based on CentOS. I found a post of Genreb Rodaje in this forum (I'm sorry I'm unable to post any links)  that helped me to solve the problem "bad gateway" opening the server console even if it was speaking about the 12.5 version. The "bad gateway" is one of many problems that I'm getting (in true not me but my customer); it is the last but not the only one.

Here is this forum thread you are referring to: https://forum.acronis.com/forum/acronis-cyber-backup-125/acronis-backup-125-failed-access-acronis-web-console-due-bad-gateway

So the question is: "Is there a tip&trick to automatically delete these old log files?"

We recommend that you follow recommendations from the respective KB article:

https://kb.acronis.com/content/68544

Mar, 06/22/2021 - 10:46
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laboratorio@crm-informatica.it
Beginner
Messaggi: 2
Commenti: 4
Maria Belinskaya wrote:
...megacut
 

So the question is: "Is there a tip&trick to automatically delete these old log files?"

We recommend that you follow recommendations from the respective KB article:

https://kb.acronis.com/content/68544

Hello Belinskaya,

         really many thanks for your reply. The KB no.68544 doesn't solve the problem definitely. It is like an one-shot solution, I think. In true I was referring to the log files saved on the /var/lib/Acronis/AtpAlertFeedManager. I was insiped by the original post that you posted the link, because the "du" command line to find the biggest directory. Now I have 24GB of files in /var/lib/Acronis/AtpDatabaseMirror folder and I'm going to run the dbm-cleanup procedure but I'm looking for something that is "automatic". Does the new version solve this problem? The virtual machine has 8GB of RAM and the size of the filesystems are in the original size (1+1+40GB).

Thanks again
Ciao!

Michele

Ven, 07/16/2021 - 07:52
laboratorio@crm-informatica.it
Beginner
Messaggi: 2
Commenti: 4

Hello,
      I follow the KB68544 but the dbm-cleanup.py returns an error "Failed to open config file atp_database_mirror.json: [Errno 2] No such file or directory: 'atp_database_mirror.json'. How can I fix it?
Thanks

Michele

 

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Ven, 07/16/2021 - 08:37
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Messaggi: 0
Commenti: 2016

Hello Michele.

Sorry to know that you've encountered this issue. 

It should be investigated by Acronis Support Team engineers. Please open a case with them and share a link to this forum thread.

 

Ven, 07/23/2021 - 10:26
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.