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Certification server not available

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When trying to start a backup to Acronis cloud, I receive an error message that the certification server is not available. I receive this message for two days now. Is this an Acronis problem or is there anything I can do?

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Reinhold,

See KB 4350: Acronis Backup to Cloud access ports and hostnames - for details of where all the servers are and what ports they use.

Use the above in conjunction with the Acronis Cloud Connection Verification Tool.

If you still have issues, then please open a Support Case direct with Acronis as they are the only ones with access to the server side of the Cloud support.