Windows 11 - Try&Decide - No persistent changes after reboot?!

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If I enable Try&Decide, make a few changes and reboot my system does one of three things:

1) Reboot as normal with all changes discarded and no prompt to keep them

2) Reboot to a "Windows didn't start properly" screen, and upon selecting reboot, the same behaviour as above.

3) Reboot to "Scanning / repairing disks" screen and when booted all changes are discarded.

Is this just not compatible with Windows 11? Where am I going wrong?

Mer, 03/08/2023 - 15:59
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Hello Matthew.

Hello,

Thank you for contacting us.

The feature you are inquiring about is compatible with your operating system, but there may be some limitations that you should be aware of before using it. Please review the following limitations and prerequisites for Try&Decide:

  1. Refer to this link for more information: https://www.acronis.com/en-us/support/documentation/ATI2022/index.html#cshid=299

  2. Ensure that the application is installed correctly by following these instructions: https://www.acronis.com/en-us/support/documentation/ATI2022/index.html#16554.html

  3. If you encounter any issues, please review this KB and follow all of the steps in order to resolve the problem: https://kb.acronis.com/content/46475

Please let me know if this resolves the issue. If the problem persists, please reply to this message or submit a support ticket with logs and screenshots of your troubleshooting process: https://kb.acronis.com/content/8153

I hope this helps!

 

Gio, 03/09/2023 - 08:39
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