Salta al contenuto principale

0x006400D5+0x01E50005+0x01E50015+0x01E5001A+0x0004000D

Thread needs solution
0 Users found this helpful

Kevin, welcome to these public User Forums.

Sorry but the long error code has no meaning except to the Acronis developers who coded the application - there is no public information on the meaning!

I would suggest reviewing the log for the operation being performed to see what information that shows related to this error.

Download a copy of the MVP Assistant log viewer tool and use this to look at the logs to see if they show any issues during the operation process?

You need to be using the new log viewer tool per the link below. 
MVP Assistant update for Acronis Cyber Protect Home Office (Version 1.1.6.0)

If you have Disks & Partitions backups created on ATI 2020 or later using .tibx files, then look in the Backup Worker logs.

If you have Files & Folders backups using .tib files (or Disk backups from earlier versions using .tib files) or using Cloning then look in the Demon logs.

Other logs are shown by the MVP Assistant under the 'Active Logs' heading of the Log Viewer page of the Assistant.

The log files should be zipped to preserve their original file names if sharing in the forums and would need to be less than 3MB in size, otherwise you would need to share the zip file via a Cloud share service such as OneDrive, Dropbox etc.