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ACPHO - preventing Dell Support Assist from installing updates

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Posting in the hope that this might help others ...

I have had a long standing ticket with Dell Support as some updates (in particular the Intel driver update) fail to install.

The unexpected solution was to temporarily disable Acronis Protection.

Acronis was not telling me anything was being blocked, however this has been going on for 3 months now, and this was the solution.

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Simon, thanks for sharing your experience.