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Have you guys been hacked. Acronis is trying to back up a user directory that I do not have.

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Have you guys been hacked.

I do not have a user bs_hudson

| line: 0xaa33a143c434a607
| file: /Users/hudson_agent/bs_hudson/workspace/ati-main-mac-ati/733/product/home/backup_worker/impl/backup_worker.cpp:185
| function: ReturnCodeToError
| line: 0xaa33a143c434a607, /Users/hudson_agent/bs_hudson/workspace/ati-main-mac-ati/733/product/home/backup_worker/impl/backup_worker.cpp:185, ReturnCodeToError
| $module: ti_demon_macarm64_39702

On new MACbook Pro M1

Backup fails with unknown error.

image 732

2022-04-03T00:14:03:709-07:00 4395681152 I00000000: -----
2022-04-03T00:14:03:709-07:00 4395681152 I00000000: Acronis Cyber Protect Home Office Demon started. Version: 26.1.1.39702.
2022-04-03T00:14:03:724-07:00 4395681152 I013C0006: 4625A2A7-86B2-433F-98F5-B7B790B989DA
2022-04-03T00:14:03:731-07:00 4395681152 I00640002: Operation Data, OWC TBolt 3 started by schedule.
2022-04-03T00:14:04:362-07:00 4395681152 I013C0000: Operation: Backup
2022-04-03T00:14:04:363-07:00 4395681152 I0064000B: Priority changed to Low.
2022-04-03T00:14:05:427-07:00 4395681152 E00000000: Can't read slices: Error 0x40011: The specified file does not exist.
| line: 0xaa33a143c434a607
| file: /Users/hudson_agent/bs_hudson/workspace/ati-main-mac-ati/733/product/home/backup_worker/impl/backup_worker.cpp:185
| function: ReturnCodeToError
| line: 0xaa33a143c434a607, /Users/hudson_agent/bs_hudson/workspace/ati-main-mac-ati/733/product/home/backup_worker/impl/backup_worker.cpp:185, ReturnCodeToError
| $module: ti_demon_macarm64_39702
|
| error 0x40011: The specified file does not exist.
| line: 0xc8d8731ce106f9c2
| file: /Users/hudson_agent/bs_hudson/workspace/ati-main-mac-ati/733/product/archive/ver3/adapter/error.cpp:52
| function: ConvertArchive3Error
| line: 0xc8d8731ce106f9c2, /Users/hudson_agent/bs_hudson/workspace/ati-main-mac-ati/733/product/archive/ver3/adapter/error.cpp:52, ConvertArchive3Error
| $module: ti_demon_macarm64_39702
2022-04-03T00:15:24:564-07:00 4395681152 E029B0FFF: Error 0x29b0fff: Unknown error
| trace level: error
| line: 0x8ba4fa0bac28c374
| file: e:/jenkins_agent/workspace/ati-disk_backup/1015/product/main/core/resizer/archive3/backup_partition.cpp:1569
| function: operator()
| line: 0x8ba4fa0bac28c374, e:/jenkins_agent/workspace/ati-disk_backup/1015/product/main/core/resizer/archive3/backup_partition.cpp:1569, operator()
| function: file_backup_run
| path: /Volumes/SGate-1Touch-4Acronis/MindFull-OWC/Data, OWC TBolt 3.tibx
| $module: disk_backup_macarm64_1015
|
| error 0xfff1: Resource deadlock avoided
| line: 0x8ba4fa0bac28c374
| file: e:/jenkins_agent/workspace/ati-disk_backup/1015/product/main/core/resizer/archive3/backup_partition.cpp:1569
| function: operator()
| line: 0x8ba4fa0bac28c374, e:/jenkins_agent/workspace/ati-disk_backup/1015/product/main/core/resizer/archive3/backup_partition.cpp:1569, operator()
| function: read
| path: /System/Volumes/Data/Users/steveurich/Library/CloudStorage/OneDrive-Personal/Icon
| code: 0xb
| $module: disk_backup_macarm64_1015
2022-04-03T00:15:24:959-07:00 4395681152 E013C0005: Error 0x13c0005: Operation has completed with errors.
| trace level: error
| line: 0x9f2c53c72e8bcedb
| file: /Users/hudson_agent/bs_hudson/workspace/ati-main-mac-ati/733/product/products/imager/demon/main.cpp:741
| function: main
| line: 0x9f2c53c72e8bcedb, /Users/hudson_agent/bs_hudson/workspace/ati-main-mac-ati/733/product/products/imager/demon/main.cpp:741, main
| $module: ti_demon_macarm64_39702
 

0 Users found this helpful

Steven, welcome to these public User Forums.

The references that you are seeing are to code paths with the Acronis application and intended for use by their developers when debugging any issues with the code.

There are various different paths that may be seen depending on the version of Acronis in use, i.e. hudson, jenkins and more on other versions etc.