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but second time OK, but get validated Error

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Acronis Cyber Protect Home Office

 

I backup first time OK validated OK

but second time OK but get validated Error - see screenshots

what have to do?

I am on TRIAL --- So reply ASAP --- may buy Black Friday

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Sorry but impossible to answer why the backup is being deemed to be corrupt with only the 2 images and no more detailed information.

The Backup Worker log for the failed backup task should hold some more information on what is happening?

You need to be using the new log viewer tool per the link below. 
MVP Assistant - a new tool, including new Log Viewer (Latest version 1.1.4.0, 9/27/2021)

If you have Disks & Partitions backups created on ATI 2020 or later using .tibx files, then look in the Backup Worker logs.

If you have Files & Folders backups using .tib files (or Disk backups from earlier versions using .tib files) or using Cloning then look in the Demon logs.

Other logs are shown by the MVP Assistant under the 'Active Logs' heading of the Log Viewer page of the Assistant.

The log files should be zipped to preserve their original file names if sharing in the forums and would need to be less than 3MB in size, otherwise you would need to share the zip file via a Cloud share service such as OneDrive, Dropbox etc.

Please see attachments

what have to do... with the corrupted error on validating... I have got?

Allegato Dimensione
591745-297463.zip 48.21 KB
591745-297464.png 697.71 KB

The newest log file just confirms that validation failed even though the backup task was completed successfully!

05/11/2021 02:04:49:875 PM +02:00 13504 I00000000: Pid: 13052 type=log; level=inf; message=io#1: pg cache hit=51265 ra_hit=51262 ra_pages=52840 ra=97.01%;
05/11/2021 02:04:58:069 PM +02:00 13504 I00000000: Pid: 13052 type=log; level=err; message=ar#1: page 0(UNKNOWN) 37069348864 LR i---d | 09B52000 0(UNKNOWN) Wrong magic crc=00000000 calc=731af717;
05/11/2021 02:04:58:069 PM +02:00 13504 I00000000: Pid: 13052 type=log; level=err; message=io#1: failed to verify page 37069348864: -5003 Data is corrupted: CRC mismatch or internal data structures mismatch;
05/11/2021 02:04:58:069 PM +02:00 13504 I00000000: Pid: 13052 type=log; level=err; message=ar#1: page 0(UNKNOWN) 37069414400 LR i---d | 0CBF6000 255(DATA) Wrong magic crc=ffffffff calc=25259df6;
05/11/2021 02:04:58:069 PM +02:00 13504 I00000000: Pid: 13052 type=log; level=err; message=io#1: failed to verify page 37069414400: -5003 Data is corrupted: CRC mismatch or internal data structures mismatch;
05/11/2021 02:04:58:075 PM +02:00 13504 I00000000: Pid: 13052 type=log; level=err; message=ar#1: failed to read segment 37069287424:86016 (err=-5003);
05/11/2021 02:04:58:075 PM +02:00 13504 I00000000: Pid: 13052 type=log; level=err; message=ar#1: failed to read segment 37069373440:122880 (err=-5003);
05/11/2021 02:04:58:484 PM +02:00 13504 I00000000: Pid: 13052 type=log; level=inf; message=ar#1: Segment validation failed (err=-5003);

Acronis believed that it has written the file successfully to the destination disk drive, but the validation suggests that the file has become corrupted while on the same disk drive.

This type of corruption can occur if overclocking is being used or else if there are issues with the storage disk drive?

Now what, ...? I have to try another backup, or revalidate the same?

C:/ - disk 0 is an 1TB HDD  and Backup storage medium is a USB Stick PNY 256GB 3.1... 

The first FULL backup was ALL OK but on the 2nd backup - same - incremental, ALL OK in backup but the error in validation occurred

In such case of ONE file tibx, how delete backup 2nd and retry?

You can always run a manual validation on the file... click the down arrow next to the backup name and select the Validation operation.

If the prior validation failure was on reading, then the new validation should come up good. If there was a write failure, the file is bad and you would need to run a full backup again.

Given the size of your USB drive, the amount of data to be written, and the fact that you are doing an incremental with a two week gap between backups, I would suggest you instead do a full backup only and set the cleanup rules to keep maybe <n> backups. Consider that when you decide how many backups to keep, you need room for that many plus one on the drive.

So

For backup with result tibx, eg 2021 or 2022 Acronis TI

First full backup is file1.tibx, and incremental are also inner to this file and Not separated files like Acronis TI 2018, 

If an incremental failed then all are failure, in the case of tibx...?

So have to do a full tibx backup...?

 

Retry the validation of the incremental first and if that fails again, then use the Clean up versions tool which should allow you to remove the incremental slice while leaving the initial full backup in place.

I did another full backup

But success done, validation failed and this

I proceed and updated Acronis backup software

And, now I am doing a full backup, i keep update here the post

After i will validate...

After update Acronis, 

Same was, after created a new backup full,

Backup done OK, but validation says backup is corrupted 

I restarted PC, are you recommend retry do the validation to the latest backup...?

You need post new Log files?

After RESTARTED PC

Validated again but failed again

What you recommend...?

You need the Logs?

Leonidas, personally I would suspect that there is an issue PNY stick being used to store the backup files!

Do you have a spare USB HDD drive that you can use for the backup to see if it is successful for both the backup task and subsequent validation operation?

ok,

I will try another backup medium and retry

I will post the result soon, here

I will try soon, other storage 

BTW, What's the min Requirements for latest Acronis 

acronis-cyber-protect-home-office software...?

This PC is very old 12-13 years old... HP Pavilion Elite m9372.gr Desktop PC, 8GB RAM DDR2, Intel Core 2 Quad... Windows 10 Home 64 bit...

 

Check the release notes for the latest build here.

Ian

In the first backup that's full was OK, validate OK but second incremental OK but validate corrupted, I deleted corrupted version, and retried validate the 1st backup - and getting:

// why I cannot validate the 1st left/full after deleting 2nd incremental???

 

More information about this error and solutions may be available online in the Acronis Knowledge Base.
To access the online resource manually, enter the event code at: https://kb.acronis.com/errorcode/
Event code: 0x006400CF+0x006400DE+0x00640001

Leonidas, are you still using the PNY USB stick or have you swapped to a different external USB HDD?

The same,

Because i went validate already made backup on this same usb stick,... why error...?

I will try another usb stick backup & validate soon...

 

 

I would strongly recommend not using USB sticks for backup - you should be using an external drive for this, either a HDD or SSD.  Memory sticks have lower performance and reliability.

I have used

USB 3.0 External HDD

Backup OK

Validated OK

Thank you for your support!

===

To delete the failure backups from usb stick, for use it in other applications, better DELETE from stick, in Windows 10... or FORMAT usb stick... as NTFS...?

Leonidas, if you have the backup task showing in the Acronis GUI for the USB stick, then use the Delete option there and select to delete everything so that the files on the stick and the task are gone.

If you have reused the task and selected a new destination for the HDD, then just reformat the USB stick as needed for data.