Why is Acronis True Image constantly connected to Acronis servers?
Anyone else notice that aakore.exe is constantly connected to Acronis servers? I cannot quite understand why. I have all the protection/anti-malware features disabled. I only want Acronis for backing up. I do not use Acronis cloud. I store my backups locally. Anyone know what is going on? After the whole SolarWinds breach, makes me worry what it is doing. It does not help that Acronis is probably getting caught up in the US-Russia cold war.
And this is why internet bandwidth is in short supply. 20KB/second (that's about what I see on my 3 systems), 24/7, that's 1.7GB/day/per system, just to keep the software activated? Monumentally stupid, and no way to turn it off. So if I had a client with 20 workstations, I'd have 400KB/second internet traffic overhead, doing nothing. Wow. Once an hour should be sufficient, or even once a minute, but not continuous. Extremely poor design and use of internet. Just saying.
Skip,
This is an old thread so is not an accurate account of current conditions. The new ACPHO version release show intermittent 0.1% network traffic in Windows Task Manager and a look at Ethernet connections in the Performance tab shows periodic16 Kbps to 32 Kbps for all processes reflecting normal network polling.
Sorry, but apparently that's just wrong/bad information. I'm running the latest updated version. And as I reported, I see a continuous ~20Kb send and receive all day using the Resources monitor. BTW, I do not do any backups to the cloud, all local. SkipDev is the name of my system.
Skip,
I think the difference is that you are looking at I believe the Resource Monitor of Task Manager whereas my reference is from Task Manager Performance tab. If I run Resource Monitor I see similar to what you see but I think that is not a true picture of network actual NIC or connection usage. I believe that the Performance tab view is a more realistic view.
Perhaps you are correct, but I doubt it. Both displays depend upon low level metric collections. Resource monitor has been around since Windows 7. I've seen it reflect a few thousand bytes of discrete transfer when I login to remote clients and web sites, and then go to zero. I've information from Resource monitor to track down and examine unrecognized network activity with wireshark and other utilities. I believe it's accurate more likely accurate than not, but no matter.
It's easy enough to prove what Acronis is doing in an idle mode with a traffic monitor, but If Acronis is not inclined to examine it's "do nothing" network activity, I certainly can't make them.
Thanks for your responses, help and assistance anyway.
Skip
I set up my router for traffic analysis.
My test machine was completely idle for a five hour period with protection turned off completely. Over that period, there was a total of 3.8 MB upload and 22.7 MB download recorded for the machine. This translates to about 18 MB upload and 109 MB download per day. This includes all traffic from the machine so some percentage of that is Windows Update, etc. although I expect the bulk may be Acronis. During four of the five hours of the test, the download was consistently about 2.5 MB/hour or 60 MB/day,
Today I am running again for five hours with the protection turned on. During the half hour period from waking up the computer to starting the test I turned on protection. There was about 3 MB upload and 62 MB download of which there was Windows update as well as Acronis getting the latest protection updates.
I'll report back later with the protection on data.
BrunoC,
Interesting numbers, and very reasonable overhead, less than 1K per second if I calculated correctly. I had not thought of using the router to do that, good idea. So I’m not sure what Acronis is doing on my system. Maybe Enchantech was right, and the number in Resource monitor are incorrect somehow.
I suspect you’re right about Acronis vs Windows traffic. And since I started looking closer, I notice that two of my systems seem to really like to talk to each other. I was watching a repeating peak of activity with about 60 seconds in between. Both systems basically idle from user activity, but all applications doing their thing. It disappeared when I turned off one system. The only thing I can think of is I had a file system utility (DOpus) up but idle, and it has persistent mapping to backup drives on the other system. Nothing to do with this, just blathering.
I’ll be interested in your metrics with protection on.
I have now run the test with Protection turned on. The results show nearly identical usage whether protection is on or off.
Without running a longer test, I suspect that having protection on will amount to an increased data flow of maybe 50-60 MB whenever an update to the data is downloaded, perhaps a few times a day (or not).
Thank you Bruno for your excellent research into this important aspect of ACPHO operation.
I am having the same problem, and it started around the same time of this post.
Enchantech wrote:Skip,
This is an old thread so is not an accurate account of current conditions. The new ACPHO version release show intermittent 0.1% network traffic in Windows Task Manager...
"intermittent 0.1% network traffic"... whatever. The Acronis 2021 "aakore.exe" does 22,000b/sec (=20KB/sec) shown in "Total (B/sec") column and it is not the only Acronis binary on this machine continuously using the network.
Yup same problem here as well and the network useage for just aakore.exe is in fact at least 20KB/sec. And it is not the only Acronis binary using the network either.
Glad to see somebody else is paying attention to such things. As a backup tool, Acronis is excellent. But it's ridiculous that all day long, while it's doing nothing (with the exception of scheduled backups), it manages to use more of what I'll call "idle bandwidth" than IDrive (which has an explanation, since it's a cloud service) and all my security software combined. I can analyze all this across time easily with a free tool called Glasswire. And it's not even just periodic, like every now and then it "calls home". It's continuous, all day, non stop.
Unfortunate when companies become so successful they can afford to ignore users helping them make their products more efficient.
I can't imagine a logical reason for this behavior, seems to me it's a result of inefficient software design, and nobody paying attention to details when nothings is actually being done.
I'm curious why every 1-2 seconds 24 hours/day there are localhost queries. See photo below.
Anytime I attempt to do any DNS query logging Acronis drowns out anything else I'm attempting to identify.
Is Acronis designed to monitor all functions through the network stack? Even so the frequency seems like it may be excessive.
Acronis User wrote:I'm curious why every 1-2 seconds 24 hours/day there are localhost queries. See photo below.
Anytime I attempt to do any DNS query logging Acronis drowns out anything else I'm attempting to identify.
Is Acronis designed to monitor all functions through the network stack? Even so the frequency seems like it may be excessive.
Dear Acronis User,
We are sorry for the delay in response. It is quite difficult issue, we will forward this thread our Research and Development department and answer as soon as possible.