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“Why am I Unable to back up the QuickBooks company file

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I have been trying to Unable to backup quickbooks company file for a while now. But QuickBooks is not allowing it. I keep getting this popup- [Backup Failed: QuickBooks was unable to Backup your company file. QuickBooks could not create a disk image.] I don’t understand what mistake I am making. I have been trying to keep a record and manage my financial data. I even read posts on the internet that my file could be too large or corrupt. I have checked that is not the case. If someone can please provide me with reliable information or resources, then please help.

 

 

1 Users found this helpful

I'm on the chat line with Acronis now. I can't get a definitive answer if Acronis can backup a company file data so that you can retrieve it in case of a crash??

Below is the solution that the chat line provided.

the recommended approach is to use the built-in backup tool in QB itself to create a backup .QBB file, then to just backup that .QBB file instead of trying to backup you .QBW file(s)

the recommended approach is to use the built-in backup tool in QB itself to create a backup .QBB file, then to just backup that .QBB file instead of trying to backup you .QBW file(s)