After installed Windows 7 is unable to start!
Hi.
I have bought Disk Director 12 today and then made 2 attempts to install it - both were fail!
In particular scenario was the same in all attempts:
1) install Disk Director 12.
2) restart OS.
3) Windows 7 crash on start, report it cannot start and sugest to run Windows Restore.
4) Windows Restore rollback to previous system state and Windows started normally.
So, absolutely for sure - Disk Director 12 IS COMPLETELY UNWORKABLE SOFTWARE! :-(
Please FIX IT IMMEDIATELY. Or return me my money!
Regards,
Dmitry.

- Accedi per poter commentare

I had a similar occurrence after installing Disk Director 12. My system was locked in an endless loop of system reboots. After a day and a half of trying every possible Windows recovery option, I was forced to revert to a backup that was 8 months old. What pisses me off most was I know better but my work hours change every 4 weeks and i just haven't taken the time to setup a proper backup procedure. That's the main reason for purchasing the upgrade since i am a version behind, but to have such an epic failure on such a simple update goes beyond reasoning. To have the software that is supposed to protect us from these epic failures actually creating one is cause for me to re-evaluate my software choice, I too am going to request a refund and take my business else where. Good luck to the gents from the previous posts.
- Accedi per poter commentare

It seems solution suggested by DeanB is working fine (at least for me).
So, I just reposting the same:
- Uninstalled Disk Director 12
- Downloaded and ran True Image cleanup utility (https://kb.acronis.com/content/34876)
- Completed the registry edits listed in step 6 (after running the utility but before restarting the computer)
- Reinstalled Disk Director 12
After OS restart it works fine.
- Accedi per poter commentare