Onboard NIC not recognized with Snap Deploy 3 Bootable media

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Dear,
I have just downloaded and installed the trial version of Acronis Snap Deploy 3.0 Workstations. I created a bootable media containing the image creator and the snap deploy agent.
However, the onboard NIC on our Toshiba Tecra A11-11J is not recognized ( Intel 82577LM Gigabit).
When booting an older model ( Tecra A8) with the same CD, the onboard NIC is detected (also an Intel but older).
Since I am running the trial version I do not have access to download new/updated bootable media from your website.
Due to the fact the trial is only valid for 15 days I would appreciate if I could somehow obtain the latest bootable media so I can continue the tests, hoping the drivers for this NIC are included in that build.

Thank you for your assistance.

P.S.: I am not using PXE server atm. Just taking the first baby-steps with this product.

Mer, 04/28/2010 - 13:59
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I just noticed I should have posted this as an added comment in the existing thread started with the Dell OptiPlex.
Maybe a forum moderator can move it under that post ?

My apologies.

Mer, 04/28/2010 - 14:09
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Steve!

Welcome to our Forum, thank you for joining us! I completely understand your concern and will be glad to help!

I have just forwarded you the link with the instructions on how to burn the ISO onto the CD. Please test this solution and let us know whether the issue persists. Should it remain present, we will continue investigating the problem and will find a solution.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Topic locked, feel free to leave your comments and feedbacks in the main thread.

Mer, 04/28/2010 - 15:47