Snap Deploy Template Creation Crashes
When loading a newly created image into a template, the management console freezes after the disk partitions within the image are selected. Other templates are OK referencing other images.
Snap Deploy 3.0 Build 3329
Windows Server 2008 R2
Thanks much.

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How do I forward the information to you via PM? What does PM mean?
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Hello Eaton and Associates,
Thank you very much for getting back to us.
A PM is a private message, I apologize for the confusion. You can click either on my or Yana's name and in the new window that opens, you will see a small link saying Send this user a message.
In case you need immediate assistance, you can always submit a support request with the same logs and our support engineers will be able to resolve this for you.
Thank you.
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Hello,
We are having the same problem. The server is Windows Server 2008 R2, the image is Windows 7 (from Optiplex 980). We have updated the boot up components are able to image the system via the network, but when going to create a template the console freezes up. I have the 3 things (Acronis Info, Userdmp and the location information), could I PM you as well with the information for a possible solution?
Thanks,
Sri
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Hello Sri,
Thank you very much for your post. I will do my best to assist you.
I am terribly sorry for the inconvenience, but the fastest way to get this resolved is to submit a support request and include the log files that you have collected. I am confident that our Support team will get this resolved.
Please let me know if you have any other questions.
Thank you.
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I cannot upload my dump file. I cannot create template with master image created.
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Hello Barwood Inc,
Welcome to the forum and thank you for posting.
I will generate an ftp link and send it to you via a private message so that when you are submitting your support request you can just let our support representatives know that the dump file is there.
Please let me know if you have additional questions.
Thank you.
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