Acronis causing freeze
W7, True Image 2016
TI is backing up an internal drive with images successfully. During the scheduled bu of a raid 1 C drive (Intel Rapid Storage Technology) it causes a lockup at about 3/4 complete. This started yesterday and then repeated today. 1. Any ideas? 2. How do I generate a failure report?


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Is the entire system locked up or just Acronis?
Dirty/back sectors/blocks can cause a backup to slowdown or fail. You may want to do a disk/RAID integrity check. Alternatively, you can configure backups to ignore bad sectors with the Error Handling options in you backup task.
Network shares can be an issue if connectivity is lost during the process as well. Guessing this is not the issue if it's a local internal RAID, but the RAID controller could be disconnecting too which would have a similar effect. What do your Windows System logs show? Any signs of a failing drive or RAID issue?
What if you create a new backup task in Windows and run it - same issue or does that one complete? Sometimes, backup tasks can get corrupted (usually due to modifying them after they've been configured and backups have already run, but can also occur during unexpcted shutdowns during backup tasks, or other sytsem issues). In some cases, just creating a new backup task and letting it run to completion is all you need and then discontinue using the old one (you can keep the old backups for posterity though - if you do though, make sure your new job has a unique name so it does NOT match the existing backup job name).
What happens if you try to boot to the offline bootable recovery media and take a backup instead of via Windows? If it also fails, it could be a dirty drive.
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