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Acronis True Image runs hours past scheduled backups

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When I need to reboot my system, I get the following message:

 

"Acronis True Image is terminating the current operations.  Please wait.  The computer will be turned off automatically."

1.  Why am I getting this message?

2.  I get this message hourts after a scheduled backup---as if the program is still running.

3.  How do I get this to stop?  What setting needs to be changed?

 

Thanks for your help!

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Hello Dennis,

Please refer to the following thread.

Thank you,