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Can't restore W10 system

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I have an HP Pavilion laptop that was running W7 Pro and I took advantage of Microsoft's free upgrade to W10 Pro before the offer expired (i.e. I don't have an installation disk or product key). The unit had to be returned to HP for screen issue, and I got it back with the hard drive stripped. I have a backup that I made with True Image 2016 and tried restoring system drive C:, the MBR and data drive D:. The restore process told me C: was being restored to E: and D: to F:, I didn't know how to change that, although I need the system drive to remain C:

But my immediate problem is that when I try to boot I get the message: "A required device isn't connected or can't be accessed, Error code 0xc0000225. What am I doing wrong in the restore process?

There are two other partitions that apparently were part of my True Image backup that I ignored, namely "NTFS System Restore Recovery Partition (100MB)" and "Recovery Partitiion (867MB). I don't really know what these represent, are they required for me to do a successful restore?

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profgg, if you took an entire disk backup before you sent the laptop to HP and they cleared your hard drive, then I would recommend restoring the entire disk back again to your HDD and not trying to pick individual partitions.

With Windows 7 and above, you should have a hidden Microsoft System Reserved partition which is included in your entire disk backup - this is needed for the recovery.  Restoring the entire disk will resolve the MSR partition and Acronis will recreate this if it is missing.

The steps are to boot from the Acronis Rescue Media, select your backup source to be restored, select only the top disk entry (not any individual partitions) then do the same for the target where to restore to, select the top disk entry.  Most other options should be able to be left at their default settings.

See post: 127030: A Simplified Recovery Procedure where this same approach was discussed in the 2017 forum very recently.

Steve,

Thanks, it worked perfectly...I need to remember to old maxim, "When in doubt, KISS". There was one choice in the restore process that I ignored about keeping the "Disk signature", is that relevant?

George

George, thanks for the feedback, glad to hear the restore was successful.

The 'Disk signature' would only be relevant if you have any software that relies on this for activation purposes - if you have restored to the same disk that the backup was taken from, then the disk signature should still be present on the drive.