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Encryption Problem in Backup to Cloud

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I have the most current version (Build 6027) of True Image 2016 with a subscription to Acronis Cloud.  I want to backup my hard drives to Cloud with encryption for added security. 

I set up the backup to Cloud from within True Image 2016 and activate encryption.  As the backup starts, there is an indicator under the backup destination graphic (Acronis Cloud) that encryption is enabled, so everything looks fine from within True Image 2016.  However, when I go to my account online and examine the backup details using Dashboard, encryption is shown as "disabled."  So what is going on.  Is my backup to Cloud encrypted or not?

Also, on page 52 of the True Image 2016 User's Guide, it describes options for choosing the type of AES encryption key for the backup.  I see no such option when I configure an encrypted backup.

Also, when setting up a backup to Cloud, there is no option for backup validation.  Is a backup to Cloud validated automatically?

Thanks in advance for your help.

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I was not prompted to select an encryption type either when I created a cloud bakcup.  However, I did supply a password when I created the cloud backup and when I go ot the cloud, before I can navigate anything, it does prompt for my password.  The level of encrytpion is still a mystery to me though.  The level of AES encryption you are referring to only seem to apply to local backups as that is an option that can be selected there.  When you attempt to navigate your backup from the cloud, are you prompted to enter your password first?  If so, you should be fine. 

Online backup protection

As I understand it, yes the cloud already does  validation and automated grooming and cleanup. About the most you can select is the number of backups to maintain, which is set at the default/maximum of 20.  If you do daily backups, 20 will be it.  If you do weekly's or monthly's you can also select the amount of time to retain backups, if you would not reach 20 before you specified time limit.   There really isn't anything else that can be configured though.

Acronis Cloud cleanup

 

Recovering data from online backups

 

 

 

 

Hello Stephen and Bobbo,

It is a known issue with online dashboard that does not read encryption status properly. Currently there is no setting in the program to customize encryption level: it is hard-coded to be 256-bit AES.

Backups on the Cloud are not stored in .tib files. A special database-like format is used instead. It does not have validation as a separate option because uploaded data is verified "on the fly" before it is written into online archive.

Regards,

Slava

Slava,

Many thanks for the clarifiction!  Default 256-bit-AES is what Id expect, but had no way of verifying :)

Thank you, Slava, for such a thorough and knowledgeable answer!  I am comforted that my backed-up files are properly validated and encrypted.

Regards,

Steve