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Family Console Questions

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I am new to the family console for ATI 2016. Curious if there is any type of sort or rearrange available on the console to place family members in a more logical order?

I also notice that some members are not showing their next scheduled date for backup but others do. Each do have an existing next backup date, just not showing on the console?

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As the Family Dashboard is a web based application I suspect that the ability to sort or rearrange details is limited unless you can do this by clicking on column headings as with other web applications.

See the following KB documents that may help you.

https://kb.acronis.com/content/56529 - overview of the Family Dashboard

https://kb.acronis.com/content/56688 - problem with information being missing from Family Dashboard

https://kb.acronis.com/content/56772 - troubleshooting the Family Dashboard.

hmi wrote:

I am new to the family console for ATI 2016. Curious if there is any type of sort or rearrange available on the console to place family members in a more logical order?

I also notice that some members are not showing their next scheduled date for backup but others do. Each do have an existing next backup date, just not showing on the console?

 

Currently re-arranging the order is not supported, however it is a good idea to implement it in the future. I will let engineering know about your request.

As for the next backup date - maybe backup is not scheduled? Maybe you could send me a private message with a screenshot and I would ask support team to take a look?