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Help needed with stalled restore

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I am using True Image 2016 in Windows 10. I made both bootable rescue CD and flash drive. Today, I had a problem with booting windows because of a possible viral infection. I tried to use both rescue CD and also flash drive to restore a previous backed up tib. My computer did not respond when I clicked on a tib file for restore (see the attachment) with the rescue CD or flash drive. At this moment, I was not able to restore windows. Please help me how to go around this problem. Thanks. Jorge

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I've had that behavior too. At the top of your screen is another "recovery" option. Use that one and select the drop-down for a disk restore instead and it should let you move forward.

Thanks. After a few trials, it worked. I did not have this problem in True Image before 2016 version.
I wish that future versions should avoid this kind of hassle.