The Last Backup has failed Error Message
I need some help with this problem. I added a new USB3 card today and the installation went perfectly. I connected two external USB3 drives to my computer which were recognized as J: and L:. The J: drive had a backup folder with full Acronis True Image 2016 backups from my laptop on it and the L: drive also had a backup folder with full Acronis True Image 2016 backups from my desktop on it. (each folder had the same name)
Once I verified my desktop recognized both USB3 drives, I shut down my desktop and removed the J: drive and re-connected it to my laptop. Now my desktop only recognizes the L: drive but here is where the problem comes...when I started Acronis True Image to perform a full back on my desktop the backup file destination appeared as J:\Acronis Backups\entire PC etc...I changed the destination file to be the existing L: drive with the Acronis Backup Folder and started the backup. It runs and shows a backup that conatins all of the GBs of data on the drive. However I keep getting this error message on every backup I have tried! The last backup has failed. Failed to exclusively access Backup J:\Acronis Backups\Entire PC (cos-pc_full_b23_s1_vl.tib During consolidation. Make sure the Backup file is not opened in another application.
As I said, I removed the J: drive and redirected the back to the proper drive and folder but have gotten this error message after the last three backups were performed. How can I correct this so it works perfectly as it has for the last two weeks?


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Thank you so much for your time and reply. Here os what I did before I received your reply...I save an existing backup to a different drive then deleted the old folder with three backups and started over without a folder name just writing to the external drive L: where I keep my backups. The backup process worked but it only backed up a liitle more than 1/3 of the data when I performed an entire PC backup. Will attempt to work through this situation today.
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You can save your backups wherever you like on the drive - many people do as you are by saving them to the root of a dedicated drive. However, I recommend using a seperate folder for each backup job as it will keep things cleaner in the long run - if nothing else, making it easier to identify the different job backups if you have more than one backup job configured and saving to that disk. If you're still using the same backup job that was originally created in the past, that may explain why your backup is not the size you anticipate it to be. If you haven't already, go ehead and create a new backup job. It's going to save you trouble in the long run. Unfortunately, modifying exsting backup jobs, moving backups, changing drives, any modifications to a previosly created backup job that has already run... causes consistency problems in the backup database so that is why starting from fresh with a new backup job is the recommended method - it helps eliminate corruption in the database for the modifed job.
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I tried everything including uninstalling the program and installing from the disc that came with the software and even ran the version on the disc rather downloading the newest version ...it does not matter what I run or how the the backup is configure or what new folder it backs up to I keep getting a final backup data amount of 66.28GBs from an entire PC backup and I know between the two hard drives and the populated folders on the desktop I have 151.6GBs of data. I do not know how to resolve this problem...the original backups were run on a USB2 port and would consistently show 160+GBs of data in the backup folder and now usine the new USB3 port I can not get more than 66 to 69 GBS!
Please any help would be really appreciated
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Can you try doing two (2) seperate backups - one for your C: drive and one for your D: drive using the "disks and paritions" option and not the "entire pc" option.. one for each drive and seeing how big each of the resulting backups is? Do they both then add up to 69GB or do they add up closer to the 160GB your accustomed to. Don't forget that Acronis uses compression by default wich will shave off approximately 30% of the total size of your data and if you user higher compression, it can save even more space at the cost of some backup speed.
Also, it filters out certain files and folders by default as well:
pagefile.sys, hiberfile.sys, appdata for Chrome/Firefox/etc, . tib files and others. What about any custom exclusions you may have added as well - make sure you check out the exclusions tab to make sure you're not excluding something that you aren't intending to.
If possible, try pushing your backup image to another free drive (if you have one) and see what it has in it. Is everything appear to be there or are you missing major files or folders tha should be there.
You can also double click your backup .tib file and navigate it in a Windows explorer environment. Do you see anything major missing that should be there?
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One option to compare two backups would be to use "Treesize Free" which will list two disks comparison.
GH46. Use "TreeSize Free" to compare 2 partitions sorted by folder size.
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Thanks again for your time...I will try the two separate backups and post my results. Also you may have hit on something with the ITC 2016 compression model. Just thinking out loud but it might be possible due to the significant speed difference between USB2 & USB3 the program may be programmed to use a higher compression ratio thus reducing the overall size of the backup. I am not not set to use higher compression but just thinking out loed.
What I have done since my last post was to use the Western Digital drive tolls to erase the entire contents of my external hard drive which was identified as L: drive, however, when I erased the drive and did a cold boot the external loaded as J: the next logical drive in progression, so as you can believe I was very happy to now be able to create a whole new backup scheme using entire PC backing up to a new folder on the J: drive. The back up was successful but remained at 66GBS+-. So after the two separate drive backups I should learn whether ATI compression is the reason for smaller size backups or not.
Thanks again will let you know...Cos50
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Here are the results of the backups for the C & D drives and the desktio:
C: Drive-Accronis recognized 126.2GBs...final compressed amount 66.2GBs
D: Drive-Acronis recognized 124MBs of data...final compressed amount 115.6MBs..roundup .2GBs
Desktop-Acronis recognized 23.4GBs of data...final compressed amount 18.6GBs
Total of the three separate backups equals a gross of 85GBs of compressed of backed up data
Using 85GBs of three separate backups and to get to the 66.3GBs of data resulting from a single entire PC backup, represents a 22% compression rate which is within normal ATI's 30% capability...I am not sure if I make any sense but it appears the original backups using USB2 were not compressed and the resulting backups using USB3 are compressed
However when adding the amount of data that Acronis recognized above in the three separate backups the rounded total is 150GBs which is where I become a little concern. Hopefully this information is a help in an attempt to determine if the newer smaller backups would enable me to recover my entire PC in the event I should have to recover everything...again any help is greatly appreciated...Cos50
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I think you are fine. Your C: drive backup already should contain your desktop as well, so the desktop backup is just "extra" which might come in handy if you're doing more regular desktop backups than full C: drive backups. The D: drive has basically nothign on it. The C: drive which is 126.2GB is compressed and things like the paging file and hibernation file are being excluded by default so the backup is going to be smaller.
If you really want to be sure though, an actual recovery is going to be your only true option. To avoid overwriting your main disk with an unknown/untested backup, ideally, you want to swap out your main drive with another blank drive and push the image back to it and see if it boots and if all the data is there. That way, if something is wrong, you're not wiping out your original drive and data and you can swap back in the original drive and go from there.
I'm sure it will work as your backups seem to be consistent and you're not gettings erros. Always better to give your backup a recovery test under your own terms than to wait until a catastrophic failure and hope for the best though.
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Again, Thank you for your time! I am going to take your suggestion, I am going to copy the one folder from my D: drive onto the C: drive and that will leave my D: drive empty and all of the 320GBs available which is large enough to handle a full recovery from an entire PC backup. Then do an entire PC backup and then try to recover everything to the D: or I may try to locate an external drive to try this procedure. Hopefully by the end of the day I will have my answer...will post my results...
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