New install hanging on signin
Bought 3-user True Image license and it installed okay on my C: drive (WD SATA) in preparation for a new reinstall of Windows 7 onto a new Crucial MX100 256GB SSD. True Image Installation onto the old WD SATA went off without a hitch, as did the backup that was then made of the drive.
Then added the new Crucial SSD (Drive C: system disk) to the computer and installed fresh copy of Windows 7.
Then installed True Image 2016 onto the Crucial SSD (Drive C: system disk), but when the signin box came up at the end of the installation, and was filled in, the signin appears to be attempting to signin, but it just hangs.
When I go to the Acronis web site and sign in with the same User ID and password, I get signed in with no problems (here I am signed in under those same credentials and writing this post!).
I've had no luck searching on the forums and the Goog for a fix for this, so if anyone has any idea why my signin would hang at that point in the installation process, please let me know.
Thanks,
John
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Try using Aconis support via LiveChat as you are within your 30 days support. Your serial number must be registered into your Acronis account in order to qualify for active support.
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BELOW FOR TECHNICAL ISSUES.
https://forum.acronis.com/system/files/forum/2015/09/98421/recoveryissu…
SAMPLE RECOVERY SUPPORT TICKET FOR RECOVERY (BY jOEY)
https://forum.acronis.com/system/files/forum/2015/09/98421/recoveryissu…
Links courtesy of user Joey.
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