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Reinstallation acronis 2016 after deleting

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I installed acronis 2016 on a win10 pc. After trying some features, I deleted it with the help of the win-sytem.

Two days later I wanted to reinstall the program. I got ab menue: "Delete or Repair". But neither "Delete" nor "Repair" worked. So I could not install acronis again.

What was wrong?

Thanks a lot

 

0 Users found this helpful

You have leftovers from the previous install of 2016.  Visit the link below, download the cleanup tool linked there follow the instructions given to remove the product.  After that you can reinstall again.

https://kb.acronis.com/content/48668

Thank you very much for your quick help. With your excellent help I had success. I´m very glad.