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TI 2014 Owner - Question about TI2016 Purchase

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Hi,

I have Ti2014. Today I received an email that was offering the upgrade to TI2016 at 29.95Euro (3 PCs). But on the purchase page I noticed this warnign "For the installation of Acronis True Image 2016 upgrade you need the serial number of the previous version of True Image. The trial version is not suitable upgrade.". This refers to any previous version or just to version 2015? actually if I enter my account, and try to update to 2016 I receive an offer of 39.95euro. 

 

So please correct me if I'm wrong because I want to be sure : If I move from 2014 to 2016 I need to pay 39.95. If I move from 2015 to 2016 I'll pay 29.95. It's correct??

 

Thanks

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Nirvana, The serial number used for an upgrade version can be from any previous version in my experience, I have used a number of different versions ranging from 2009 to 2015 and all have worked.

The upgrade at €29.95 should be fine with your TI2014 serial number, but if you are unsure, check with Acronis - see article: 18623: How to get Technical Support: Tips, Tricks and Useful Information

1.    Customer Service
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- Administrative license/serial number issues (lost, fails to get registered, etc.)
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- Promotional offer issues

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