TI 2016 build 6027 no longer allows to boot up the recover cd and make an image backup
I'm pretty sure I posted this a few days ago, but will re-post it now.
I've been using TI since 2009 and always boot the recovery cd to make a standalone image backup of my C: drive. I may be old fashion, but really like all files, registry... closed during a backup. Plus, I hate to see new emails get delivered while making an image backup while running Windows. All this has run perfectly since 2009 an TI2016 build 5634.
I upgraded to build 6027 and burned a new recovery cd. When that is booted, I can no longer create an image backup--says I'm running a trial version. I'm not running a trial version, actually, activated TI2016 is running on this pc.
Looks like we all need to burn a few copies of build 5634 if you ever want to do a standalone backup. I'm hoping this is just an oversite on Acronis's part and the next build will will allow such backups from a recovery cd.


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My issue is actually very simple and specific: Bootable cd with TI 2016 build 5634 allows me to make an image backup, no problems. The same proceedure, same machine with activated TI 2016 upgraded to build 6027 claims I am running a trial version of TI, not alowing me to do the standalone backup. What I'm wondering is if Acronis did this intentionally (really should not be, as that C drive has an activated version of TI 2016) or was it just a lack of proper regression testing.
I have wondered if this bootable TI recovery image could be put on a bootable usb drive (actually boots much quicker, and I often do backups to a dedicated 1TB usb drive). Sounds like it can. How do you start the process? Is it pretty straightforward or would one need to know Linux? Is there documentation on the process?
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It shouldn't matter whether ATIH is installed on the sytsem to be imaged or not. You can image ANY computer with the bootable rescue media. The bootable media gets licensed when it is created so if the ISO is not licensing, it's a problem during the creation. I haven't tested the .ISO versions lately, but never had an issue with USB bootable media. You don't need to know Linux or anything like that. Acronis makes the bootable media (which is Linux based) but it's completely GUI and easy to follow.
Same process to create bootable USB media as a disk or iso - just need to have a fat32 formatted thumb drive that is the removable kind (most of them - only a few were set as "fixed" for Windows 8 windows to go when it first became an option). If the drive is connected when you start the launcher it can be selected as the destination to create the bootable media. The USB drive will boot on 32 and/or 64 bit systems that are BIOS/CSM and/or UEFI too.
If your bootable USB also shows unlicensed, I'd suggest removing all traces of acronis, run the clean tool and re-install and try again. Upgrades don't always go as planned (not Acronis fault necessarily - could be Windows issues or other third party apps like Antivirus that blocked something during the install or upgrade). Most times, a clean install will fix issues, but has the downside of needing to recreate backup scripts/schedules from scratch again.
Here's the instructions to create:
http://www.acronis.com/en-us/support/documentation/ATI2016/#26974.html
To test your recovery media:
http://www.acronis.com/en-us/support/documentation/ATI2016/#22709.html
It looks and feels just like your existing ISO's so should be pretty straight forward
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Re: It shouldn't matter whether ATIH is installed on the sytsem to be imaged or not. You can image ANY computer with the bootable rescue media.
I know. Since 2009 through 2016 build 5634 it works perfectly. I do it all the time. Starting with the latest build, 6027, that has broken. With that rescue disk, I am told I have a trial copy of TI (even though 2016 is installed on this pc), and all I can do is exit without making my backup. What I'm pointing out is only the new version has this issue. I'm trying to figure out if Acronis did this on purpose, in which case we should not upgrade to 6027 if we ever want to make recovery disks that can make a backup. Probably same with your bootable usb drive. Or, is this just a regression testing issue w/Acronis and they will put that old eature back in.
When I get a chance, I'll try to make a bootable usb drive. Thanks for the instructions.
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You can also download a recovery cd via the ISO file which can be burnt onto a blank CD. This is a duplicate of the installed version but it may not have your problems.
First, I would check the account icon along the left margin of the installed version and confirm that the last serial input into the installed version was the purchased version and not the trial version.
The cd with the trail serial could indicate the cd was created before the purchased verson serial was input.
If you have taken the needed extra step to register the serial number of the purchased version,
all the installation files and iso files are available at any time for later downloads. Download the iso and create a new cd.
You should be able to right click on the downloaded iso file and create a new cd using programs such as open with Windows Disk Image Burner or other program of your choosing to burn the CD.
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I appreciate your help, but, I don't think you're hearing what I'm saying. I used TI since 2009 (pretty familiar with it), always activitate and burn a recovery disk. TI2016 build 5634 worked just like all other versions, able to boot the recovery cd make an image tib file of my C: drive. When I tried the exact same proceedure with the latest, build, 6027, same activated copy of TI... I'm told I have a trial version (which it is NOT). Either Acronis is tightning up their program or regression testing did not find this. Either way, I've burned a few cd's of 5634 (from another licensed/activated pc) so I can continue to do standalone backups. I would guess burning a cd would have the same software as burning from the iso, that should make no difference. I have never used the trial version, always buy/upgrade to the latest version and immediately activate it.
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Are you attempting to create a stand alone Recovery Media or a Universal Restore Media with a Recovery Media component? I know that TI 2015 had issue with attempting to create both on the same media and the solution was to create a separate media for each component. I thought that had been corrected and I must admit you are the first to post about this with 2016 as far as I know
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I go into Tools, Rescue Media Builder, Acronis Bootable Rescue Media, DVD RW. This is what I used for TI2016 build 5634. I was able to boot it and perform a backup of my C: drive, no problem. After upgrading to build 6027, if I do the exact same steps of burning a cd, when doing a backup, I'm told I'm running a trial version of TI. What I'm trying to say is something broke with 6027. Either Acronis is trying to avoid us booting that cd to run a standalone backup, or their regression testing of this new build failed to find this issue.
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I hear what you are saying. I can only recommend that you use the feedback options available to report your experience to Acronis.
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Hi Norm,
Yes, I do hear what you are saying.
I have the 2016, build 6017 installed and I created a new CD via the tools menu and that CD does do backups when booted to the CD,
so the problem appears that your TI installation or upgrade had issues and was not 100% successful.
My suggestion would be to run the TI cleanup program as per this link.
https://kb.acronis.com/content/48668
This will uninstall and run a cleanup. Then download a new installation file and do a fresh install.
Downloading the ISO only probably solve the CD issue but since you have the CD issue, you may have other installation issues
so a cleanup and fresh install would probably be a better solution rather than downloading the ISO only,
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Well, I bit the bullet, ran the uninstall and cleanup. Re-installed build 6027, activated it. Then butned a CD. It boots fine and performs the backup, like it should. Bottom line, problem solved. Thanks for all your suggestions, they worked perfectly.
Bobbo_3C0X1, I put the bootable image on a thumb drive, per your instructions. Worked great and boots fine. Tried storing it on a usb hard drive, but I see that doesn't work. Looks like it must be a usb thumb drive. Wish I could have put the bootable code on my 1 TB usb3 I use for all my backups.
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It will work on a usb or internal disk. This is one link which shows how. This boots into grub4dos and where you can have multiple choices of boot versions, etc.
https://kb.acronis.com/content/57232
This is also another method of making a usb disk bootable.
http://www.themudcrab.com/vistapeflashdrive.php
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You can install Acronis bootable media to a USB hard drive. However, it has to be done in a round-a-bout way becuase the bootable media builder only works for "removable" flash drives and USB external hard drives are set as "fixed" disks. The work-a-round is to to first create your bootable media on a flash thumb drive of the "removable" kind. Then image it with acronis and push the image to your USB hard drive. I have 3 older USB flash drives that were set as "fixed" disks because of the Windows 8 Windows2Go requirement at the time, and this has worked for me to make them into WORKING Acronis bootable recovery media.
*****WARNING - this will format the drive you push the image back to so you should do this and test it BEFORE proceeding to add data to the drive.
I have not actually tested the ability to boot from a drive and create images to the same drive though. I think it will work because the bootable media gets loaded into memory and should not rely on the physical disk once it's loaded up. Let us know how it works if you move forward with it.
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That worked great, thanks. I actually have a 1TB usb3 drive I store my images on. I ran MiniTool partition wizard on the 1TB drive (outside the usb3 enclosure for speed), freeing up a 1GB partition at the beginning. Then did a backup of my flash drive and restored to the 1GB partition, retaining my prior image files. Now, I can boot from the same drive I send backups to.
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