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True Image 2016 seen in task manager, but no UI displayed

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I had been running true image 2013 on a window 7 machine that I upgrated to windows 10.

I recently installed the trial version of true image 2016 while waiting for a 3 license version to arrive from Amazon.

When I first installed the trail version everything seemed ok, but today the UI is never displayed.

I do see the application running when I use windows task manager, but the UI is never shown.

I have tried uninstalling, shutting down, and reinstalling but I get the same symptom.
I have tried setting compataibility mode to windows 8 and 7, but no success.

Does anyone have any ideas?  2013 version worked just fine.

 

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Lou, upgrades don't always go according to plan.  Try removing ATIH 2016 using the ATIH 2015 clean tool (works for 2016) as well.  Follow the instructions in this post.  should be good to go after that.  There are some additional notes about MBR in the post - but they relate to the OP's original problem - you can ingnore those for ours - main thing is run the cleanup tool, check for leftover folders, reboot and reinstall using the right click and "run as administrator" optoin when you do the installation.

https://forum.acronis.com/forum/113656#comment-334624