Unable to restore an older .TIB files - Restore Files not available on screen!
I need to restore a older .TIB file and when I go to the Backup tab and select the older .TIB file - the interface doesn't change and I don't have the opportunity to select "Restore Files" as the user manual indicates. Any comments on why this option would be removed?
User Manual Directions below:
2.7 Recovering your files and folders You can recover files and folders both from file-level and disk-level backups. To recover files and folders:
1. Start Acronis True Image.
2. On the sidebar, click Backup.
3. From the backup list, select the backup which contains the files or folders that you want to recover. The backup can be located on local, network storage, or Acronis Cloud. When you recover data from Acronis Cloud, you first need to sign in to your Acronis account.
4. On the right panel, click Recover files. (MISSING ON SCREEN)
5. Select the backup version (the data state from a specific date and time).
6. Select the files and folders that you want to recover, and then click Next.
7. Select a destination on your computer for the recovered files/folders. You can recover data to its original location or choose a new one, if necessary. To choose a new location, click the Browse button.
8. To start the recovery process, click the Recover now button.


- Accedi per poter commentare

Thanks for the reply - You are correct - The backup file was located on a backup drive. When I use "Add Existing Backup" , I don't get any option to select the file on the other drive, so I have been just typing in the file. I did copy the backup file to my main drive, but haven't had a chance to see if a local copy works better.
I also tried the "Double Click" on the .TIB file, but nothing happens, except Acronis wants to restore another copy of the destination folder.
The issue is I never get to review the contents of the backup .TIB file, no matter what I do. The file was created using Acronis, but in 2016-17. Not sure if the file is corrupted or I'm just not doing the restore the right way.
- Accedi per poter commentare

David, it might be worth doing a repair install of ATI to see if that corrects any issues for you.
KB 60915: Acronis True Image: repairing program settings - has details.
- Accedi per poter commentare