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Which older versions of TI can one upgrade to 2016 from. Would TI2010 be OK. Does one need to have he older version installed?

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Use this link to check and see if you are eligible for a free upgrade. If not you will need to purchse an upgrade product which you can do on the Support site

http://www.acronis.com/en-us/homecomputing/trueimage/free-upgrade/check…

Thanks but I know that I am not entitled to a FREE upgrade but I was asking what versions can I upgrade from?

THanks, that is helpful. Does the older version need to be installed or can one install 2016 then enter the serial no of the older version?

I believe you can install then use your old serial for activation yes.

I upgraded from version 2010 to 2014 family pack. Can I use the Family pack serial to upgrade to 2016 version?

Yes you can use an earlier upgrade licence (I have not tried it with ATI 2016 but it has worked that way as long as I've been using Acronis ... goes back to ATI 10.

Ian