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Will pay for support.."the missing driver file" error...trying to add drivers to universal disc creation...

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When creating Acronis Universal Restore Media (2016)...

Step 6 titled/header: "SPECIFY WINDOWS DRIVERS FOR MASS STORAGE DEVICES TO ADD TO MEDIA. THE DRIVERS WILL BE USED BY ACRONIS UNIVERSAL RESTORE"

I click 'add' button in lower left hand corner to pick a folder in which software will scan for extensions of either *inf *sys *oem

It finds all the INF's in the folder and adds them..

Next when i click, 'next' button on lower right side.. it gives the following error which makes no sense b/c its not suppose to be accepting .dll extensions..

'error' 'the missing driver file' C:\xxxx\xxxx\xxxx\MSImotherBoardDrivers\Network\Realtek\PCIE\XP\WIN2000\RTNUninst64.dll

and i cannot progress to burn the INF's and am stuck...

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What specific .dll file is missing? More details on what you are attempting would really help. You should specify what system specs where for the machine that the backup image came from and what system specs are on the new machine.

In general the missing dll driver file is probably a hard drive controller driver but no way to know for sure without more specifics.

********revised the question take a look...

When creating Acronis Universal Restore Media (2016)...

Step 6 titled/header: "SPECIFY WINDOWS DRIVERS FOR MASS STORAGE DEVICES TO ADD TO MEDIA. THE DRIVERS WILL BE USED BY ACRONIS UNIVERSAL RESTORE"

I click 'add' button in lower left hand corner to pick a folder in which software will scan for extensions of either *inf *sys *oem

It finds all the INF's in the folder and adds them..

Next when i click, 'next' button on lower right side.. it gives the following error which makes no sense b/c its not suppose to be accepting .dll extensions..

'error' 'the missing driver file' C:\xxxx\xxxx\xxxx\MSImotherBoardDrivers\Network\Realtek\PCIE\XP\WIN2000\RTNUninst64.dll

and i cannot progress to burn the INF's and am stuck...

can you private message me your skype username or similar this forum interaction thing is very slow.. not much time left...

according to the software only inf's are allowed to be added as drivers... doesnt allow for any other extensions... am i doing something wrong?

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