Account "OFFLINE" Cloud "OFFLINE"
I purchased Acronis True Image 2017 yesterday, 12.21.16. I set up a File backup and a PC backup locally to a hard drive and it appears to have worked. I then tried to setup and perform a PC backup to the Cloud but there was an "OFFLINE" posted beside the Cloud symbol on the backup page. There was also a message located between the PC box and the Cloud box saying the user id or password had been entered incorrectly. I went to the Acronis website and signed into my account and everything appeared to be normal, at least for a newbie to Acronis. This morning I tried to do the Cloud backup again and now I have a Accout OFFLINE on the account page. What can I do to get the Cloud backup to work and remove the OFFLINE messages from the Cloud backup page and the Account page?


- Accedi per poter commentare

Steve, thanks for your great suggestion. It worked. I just did it and began my cloud backup. Many thanks again.
- Accedi per poter commentare

JoeRob, thanks for the positive feedback, glad to hear all is working as it should now.
- Accedi per poter commentare